Job DescriptionCrum & Forster is seeking a
Principal AI Engineer (GenAI & Agentic AI) to lead the AI solution architecture, and delivery of next-generation AI solutions that transform insurance operations. This role will drive the adoption of Generative AI and Agentic AI across underwriting, claims, policy servicing, and corporate functions by building enterprise-grade applications, intelligent automation, and AI-powered assistants.
As a senior technical leader, you will partner with business and technology stakeholders to identify high-value opportunities, establish scalable AI architecture patterns, and deliver secure, responsible, and measurable AI solutions.
This is a unique opportunity to help build C&F's next generation AI capabilities from the ground up, influencing enterprise AI strategy, defining engineering standards, and delivering high-impact solutions in a largely greenfield environment.
This role is fully remote within the United States.
What you will do:AI solution design and technical authority- Lead the architecture, design, and implementation of enterprise-scale Generative AI and agentic AI solutions including the target-state solution design for generative and agentic AI - foundation model integration, retrieval-augmented generation, tool use, orchestration frameworks, and multi-agent patterns.
- Define the reusable AI capability and pattern library that federated teams build on, so that capability is built once and inherited rather than rebuilt.
- Leads AI solution design reviews across central and federated builds and provide technical sign-off within the AI readiness gates.
- Set technical standards for evaluation, groundedness, guardrails, observability, security and cost engineering, and hold builds to them.
- Evaluate AI platforms and tooling and recommend direction in alignment with Enterprise Architecture standards.
Hands-on build and delivery- Personally design, build and deliver the foundational shared AI capabilities - platform, runtime, retrieval primitives, agent frameworks, and the evaluation harness.
- Lead the technical delivery of prioritized flagship initiatives that establish the pattern for everything that follows.
- Build AI-powered assistants, copilots, workflow automation, and knowledge retrieval systems that improve business outcomes and employee productivity.
- Leverage AWS Bedrock, Bedrock AgentCore, MCP and related technologies to build scalable, secure, and maintainable AI applications.
Standards, quality, and responsible AI- Establish and enforce engineering practices for AI evaluation, model risk, observability, auditability, and responsible AI, in partnership with the AI Risk and Reliability Engineering Lead.
- Ensure every AI solution is instrumented for groundedness, quality, drift, and cost from the first commit rather than retrofitted before go-live.
Enablement and technical mentorship- Provide technical leadership and mentorship to AI engineers within the central team and to engineers building AI within federated development domains.
- Lead the technical Community of Practice: shared libraries, office hours, code and design reviews, and internal enablement on agentic engineering.
- Partner with external accelerators to absorb expertise into the ADLC practice, mentor engineers and provide technical leadership across AI platform and application development efforts
- Stay current on emerging AI technologies and recommend approaches that create business value.
What you will bring to C&F:- Bachelor's degree or equivalent in computer science, Engineering, Data Science, or a related field.
- 10+ years of experience in software engineering, solution architecture, platform engineering, or AI/ML development.
- 4+ years of hands-on experience designing and delivering Generative AI, AI-Native, or LLM-based solutions in production environments.
- Demonstrated experience building agentic AI systems in production - orchestration, tool calling, retrieval frameworks, reasoning workflows, and autonomous task execution.
- Track record of defining technical standards or solution patterns adopted by engineering teams beyond the candidate's own team.
- Experience leading design review or serving as technical authority across multiple teams, without relying on direct reporting lines.
- Strong software engineering skills with expertise in Python and modern cloud-native application development.
- Hands-on experience with AWS and modern AI services such as Amazon Bedrock.
- Experience developing and integrating APIs, enterprise platforms, and distributed systems.
- Strong understanding of cloud architecture, security, governance, ADLC delivery and operational excellence.
- Demonstrated ability to lead complex technical initiatives and influence architectural decisions across organizational boundaries.
Preferred Qualifications- Experience within Property & Casualty insurance or another highly regulated industry.
- Experience with Bedrock AgentCore, MCP, vector databases, knowledge retrieval platforms, and AI evaluation frameworks.
- Experience establishing AI evaluation practice - golden sets, groundedness and citation scoring, regression testing of model-based systems.
- Familiarity with AI observability, governance, model risk management, and responsible AI practices.
- Experience with FinOps or cost engineering for large language model workloads.
- Prior experience as a Principal Engineer, Distinguished Engineer, Staff Engineer, or equivalent senior individual-contributor technical leadership role.
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What C&F will bring to you- Competitive compensation package
- Generous 401K employer match
- Employee Stock Purchase plan with employer matching
- Generous Paid Time Off
- Excellent benefits that go beyond health, dental & vision. Our programs are focused on your whole family's wellness, including your physical, mental and financial wellbeing
- A core C&F tenet is supporting your career development, so we provide a wealth of ways for you to keep learning, which may include tuition reimbursement, industry-related certifications and professional training to keep you progressing on your chosen path
- A dynamic, ambitious, fun and exciting work environment
- We believe you do well by doing good and want to encourage a spirit of social and community responsibility, matching donation program, volunteer opportunities, and an employee-driven corporate giving program that lets you participate and support your community
