This is a hybrid role based out of Palo Alto CA. Hybrid is 3 days a week onsite, 2 days a week remote.Drive AI-enabled innovation and production-ready solutions on SAP Business Techology Platform (BTP)!We are seeking a
Principal Agentic AI Engineer to join the
BTP Product Management Regional Implementation Group (RIG), a hands-on team that brings the latest SAP technologies to life with early adopter customers across the Americas.
In this role, you will combine deep engineering expertise, AI knowledge, and practical problem-solving skills to implement production-intent using SAP Business AI Platform, specifically Joule Studio 2.0 and related services. You will work closely with customers, product managers, and architects to turn emerging SAP capabilities into real-world applications and help shape the evolution of SAP technologies through actionable product feedback.
If you are energized by solving complex technical challenges, experimenting with cutting-edge AI, and building solutions that make a tangible impact for customers, this role provides a unique opportunity to work at the intersection of innovation, architecture, and implementation excellence.
What you\'ll build: - Work with customers across the Americas to architect and deliver production-intent solutions on SAP Business AI Platform, with a focus on AI-enabled scenarios including custom agents, intelligent applications, and intelligent workflows such as n8n.
- Partner with your product manager, development architect, and customer teams to deliver high-quality solutions, translating business requirements into scalable architectures, functional designs, and maintainable implementations.
- Stay on top of the latest SAP product releases and emerging technologies, evaluating their suitability for customer scenarios, identifying trade-offs, and proposing optimal implementation approaches.
- Collaborate on structured product feedback for each engagement, engaging with SAP Product Management and Architecture teams to ensure real-world insights inform product direction.
- Contribute to sample implementations, reference architectures, configuration examples, and developer enablement materials, accelerating adoption of new SAP technologies both internally and with customers.
- Serve as a technical mentor and subject-matter expert, helping teams apply best practices, experiment safely with new AI approaches, and deliver production-ready solutions with confidence.
What you bring: - University degree in Computer Science, Software Engineering, or related field; 8+ years of software development experience building and shipping production systems.
- Strong full-stack engineering fundamentals. You are equally comfortable building frontend experiences, backend services, APIs, and data integrations, and you know how to make them work together in complex customer landscapes.
- Proficient in backend languages (Python, Node.js, Java, or Go) and modern frontend frameworks (React, Angular, Vue, or UI5). Comfortable with Docker, cloud-native development (AWS, Azure, GCP, or SAP BTP), API design, DevOps & CI/CD pipelines.
- Practical AI expertise: generative AI, LLM orchestration, prompt engineering, RAG patterns, and agentic architecture. You have moved beyond prototyping and built and maintained AI-powered solutions in production.
- Development experience building agents using modern frameworks and protocols (MCP, A2A, LangGraph, CrewAI, or similar); you have shipped working agents, not just experimented with them.
- Understanding LLM production concerns: grounding, guardrails, latency, cost optimization, and observability.
- Experience implementing human-in-the-loop (HITL) workflows for safety-critical or compliance-sensitive automated operations.
- Familiarity with knowledge graphs, vector stores, relational databases and embedding pipelines - the retrieval and grounding infrastructure that agents depend on.
- Excellent collaboration and communication skills, capable of working directly with customers, developers, architects, and technical teams to translate business problems into working software.
- A natural networker with a cloud-first mindset, able to thrive in a globally distributed, cross-cultural environment.
- Passionate about lifelong learning, experimentation, and turning ambitious AI ideas into working production-grade solutions.
SAP Ecosystem (a strong plus): - Experience developing on SAP BTP / SAP Build / Joule Studio or working with SAP AI Core.
- Internal candidates with deep SAP technology expertise who are eager to apply it to AI-enabled scenarios are strongly encouraged to apply.
We know that no single person checks every box. If you bring strong engineering depth and a genuine drive to build AI-powered solutions - whether your background is in SAP technologies, open-source AI, agentic systems, or a mix of all three - we\'d love to hear from you. Where you belong: As part of the BTP Product Management Regional Implementation Group (RIG), you will help bring early-stage SAP innovations into real customer environments.
RIG is a hands-on unit within SAP BTP Product Management focused on accelerating customer adoption of emerging SAP technologies. You will work with early adopter customers to define, implement, and scale AI-centric scenarios, creating production-ready reference cases and providing tangible product feedback that shapes SAP\'s product roadmap from the earliest stages.
#SAPBTPPMRIG
