Prepared Foods Team Leader

Metropolitan Market

$80K — $85K *
Food & Beverages
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Minimum 5 years supervisory experience in food-related environments
  • 3 years of restaurant or deli experience required
  • Strong knowledge of food safety and HACCP guidelines
  • Excellent time management and organizational skills
  • Proven ability to train and develop team members
  • Creative merchandising skills with a deep understanding of product management

Responsibilities

  • Complete the Prepared Foods training program to acquire necessary skills
  • Provide exceptional customer service and enhance product knowledge
  • Establish and manage departmental sales and supply budgets
  • Order products for the Prepared Foods Department efficiently
  • Plan and execute high-quality merchandising and displays
  • Lead team member scheduling and provide clear expectations
  • Conduct quarterly inventories and enforce inventory control

Benefits

  • 20% team member discount
  • Medical, dental, and vision insurance at low cost
  • Health savings accounts and flexible spending arrangements
  • Company-funded disability and life insurance
  • Employee Assistance Program for team members
  • Retirement plans available
  • Paid vacation, personal, and holiday time off
  • Education support and career development opportunities
  • Reduced cost ORCA Card program for local team members
Full Job Description
THE ROLE

As a key member of our store leadership team, the Prepared Foods Team Leader has a breadth of responsibilities spanning from product management and merchandising to sales and team member development. The Prepared Foods team is responsible for ensuring exceptional product quality and aesthetic presentation within our Prepared Foods and Cheese area, while providing legendary service to our guests as they explore our beautifully kept marketplace. Our fast-paced environment requires our store leaders to successfully prioritize a variety of tasks (administrative, supervisory, guest service, product merchandising) throughout each workday.

MORE ABOUT WHAT YOU'D DO
  • Complete our Prepared Foods training program to build the knowledge and skills needed for success. The program is 24-32 hours, depending on role, and begins immediately following orientation at a designated Metropolitan Market training store.
  • Provide outstanding customer service and readily communicate product information to increase sales, meet revenue goals, and best serve guests.
  • Establish sales, gross profit, labor and supply budgets for the Prepared Foods Department, and maintain pricing to achieve budgeted gross profit goals.
  • Order all products for the Prepared Foods Department.
  • Plan and execute Prepared Foods Department merchandising and display, maintaining high-quality standards in product management and presentation.
  • Lead and readily participate in product promotions and focuses.
  • Create and distribute Prepared Foods Department weekly team member work schedule.
  • Lead by example and provide team members with clear expectations and timely feedback.
  • Train team members and provide performance feedback, coaching and counseling.
  • Prevent internal and external loss, and conduct quarterly physical inventories and practice inventory control.
  • Successfully perform all duties of a Journeyperson Prepared Foods Team Member.


WHAT WE'RE LOOKING FOR

All Metropolitan Market team members deliver exceptional customer service and possess strong interpersonal and oral communication skills. For this role, we seek candidates with a high level of self-motivation and initiative who can problem solve and have proven success working in a diverse team environment. Successful candidates will have demonstrated ability to prioritize multiple tasks simultaneously and Prepared Foods quality output while working within deadlines; they will possess excellent time management and organizational skills.

Our Prepared Foods Team Leaders possess creative merchandising and display skills, and have comprehensive product knowledge with a history of training team members. Hired team members will demonstrate comprehensive knowledge and understanding of food, including ingredients, applications, pronunciations, and culinary skills.

Candidates must possess knowledge of food safety, HACCP/Department of Health guidelines, inventory management, and gross profits and labor percentages. Ideally, our new Prepared Foods Team Leader will have a minimum of five years of supervisory experience and proven history of developing personnel. In addition to success as a leader within a team setting, three years of restaurant or deli experience is required.

WHAT WE OFFER
  • Competitive pay
  • 20% team member discount
  • Medical, dental, vision insurance (very low cost to team members)
  • Health savings accounts (subject to qualified medical plans)
  • Flexible spending arrangements (subject to qualified medical plans)
  • Company-funded disability and life insurance
  • Employee Assistance Program available to all team members
  • Retirement plans available to all team members
  • Paid vacation, personal, and holiday time off
  • Sick/safe leave provided consistent with local and state requirements
  • Reduced cost ORCA Card program for King County team members
  • Education support
  • Career development opportunities
  • Wage/salary range: $80,170 - $85,000


The specific programs and options available to any given team member are dependent upon eligibility factors such as position, date of hire, work location, and terms of applicable collective bargaining agreements.

OTHER THINGS TO KNOW

All store employees must have a valid Washington State Food Workers Card to begin work.

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