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Job Category
Customer Success
Job Details
The Salesforce Success Sales team is seeking an enthusiastic Sales Executive to join our AMER team. This role will be supporting our AMER business to position and sell our Premier Success Plan to our customers. This individual will ensure our most meaningful customers invest in the appropriate support offering and resource mix. This is a sales role, and the primary measurement of success will be target attainment along with YoY growth in Signature revenue.
The role will engage with sales teams to identify target accounts, scope opportunities, and position the value proposition for Signature with internal and external stakeholders. You will be part of the sales account team, and it is your responsibility to work closely with sales leaders to build pipeline and drive ACV.
This is an exciting opportunity to combine consultative selling with strategic partnership, working alongside talented sales teams across AMER's organization.
Responsibilities:
- Achieve and exceed targets for Premier Success plans across bookings, attach, upgrades, and conversions.
- Build relationships with Sales leadership, including SVPs, AVPs and RVPs, to review territory performance and identify strategies and opportunities for Premier sales.
- Provide deal support for Premier Success including customer facing calls.
- Accurate weekly, monthly and quarterly forecasting and revenue delivery.
- Drive internal sales enablement programs, including content creation and delivering internal training.
- Evangelize Premier Success internally and externally, and serve as the subject matter expert.
- Travel up to 25%
Required Experience:
- 7+ years experience in Sales carrying a quota with a proven track record of success
- Additional experience in professional services or customer success is a plus
- Experience with CRM applications (Salesforce experience is a plus, but we'll help you build product expertise)
- Demonstrated track record of self-starting, risk-taking, and ability to influence without authority
Required Skills:
- Strong written and verbal communication skills
- Executive-level communication and interpersonal skills
- Strong presentation skills required including the ability to adapt style based on audience and present complex ideas
- Ability to prioritize, multi-task, and perform effectively under pressure
- Great attention to detail, with strong analytical and problem solving skills
- Experience with complex, escalated customer situations, ability to navigate large organizations and gain executive level buy-in
- Knowledge of Salesforce product and platform features, capabilities, and best use.
Attributes:
- High energy, outgoing, positive attitude and ability to motivate others
- Results-driven, tenacious, driven to succeed in a fast-paced environment
- Collaborative and consultative work style
- Ability to learn quickly and adapt to change
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance andbe your best, and our AI agents accelerate your impact so you cando your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
Accommodations
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