Pre-Sales Solutions ManagerOverview: The Pre-Sales Manager leads WEI's Pre-Sales Solutions team, serving as the primary technical leader for the group and acting as a senior trusted advisor to both customers and internal stakeholders. This individual brings broad, cross-domain technical fluency spanning WEI's full portfolio-including compute, storage, networking, security, virtualization, cloud, data protection, and end-user computing-and translates that depth into winning technical strategies across complex sales campaigns.
Beyond individual contributor excellence, the Pre-Sales Manager is responsible for the hiring, development, and day-to-day coaching of Pre-Sales Solutions Consultants. This leader sets the standard for technical quality, consultative selling, and customer engagement across the team, and works closely with Sales leadership, Practice Managers, to align pre-sales resources to revenue and customer success objectives.
The Pre-Sales Manager reports to senior Sr. Director Revenue Operations and maintains a dual mandate: driving customer-facing technical sales outcomes while building and retaining a high-performing pre-sales team.
Responsibilities:Team Leadership & Mentoring - Lead, coach, and mentor a team of Pre-Sales Solutions Consultants, fostering professional growth through regular one-on-ones, performance feedback, and structured development plans.
- Establish and model best practices for technical discovery, solution design, presentation delivery, and proposal development.
- Recruit, interview, and onboard pre-sales talent aligned with WEI's technical and cultural standards.
- Identify skills gaps across the team and coordinate targeted training, certification paths, and OEM enablement programs to close them.
- Serve as an escalation point for high-complexity or high-stakes sales campaigns, providing hands-on guidance and technical oversight.
- Promote a collaborative, customer-first team culture that rewards curiosity, accountability, and continuous improvement.
Technical Breadth & Solution Leadership - Maintain working knowledge across WEI's core practice areas-compute, storage, networking, security, virtualization, cloud (public, private, hybrid), data protection, data center management/automation, and end-user computing-enabling credible engagement on virtually any customer opportunity.
- Stay current with market trends, emerging technologies, and competitive landscape to ensure WEI's pre-sales motions remain differentiated and relevant.
- Collaborate with Practice Managers and Subject Matter Experts to deepen the team's capabilities across new or expanding technology domains.
Business & Customer Engagement - Engage directly with business executives, IT leadership, and technical practitioners across the customer base, adjusting messaging and depth to each audience.
- Lead executive business reviews and strategic briefings, positioning WEI as a long-term strategic partner rather than a transactional vendor.
- Partner with Senior Account Managers on account planning, pipeline strategy, and key opportunity pursuit to maximize win rates and deal size.
- Translate customer business objectives and pain points into compelling, outcome-based solution narratives that resonate with both technical evaluators and business decision-makers.
Pre-Sales Process & Quality - Manage pre-sales standards for solution scoping, Bill of Materials accuracy, Statement of Work quality, and collaboration/handoff to the post-sales/consulting team.
- Oversee the development of High-Level Designs (HLDs), ROI/TCO business cases, and executive-level proposals across the team.
- Manage pre-sales resource allocation, ensuring consultants are aligned effectively across the sales pipeline without overextension.
- Provide accurate forecasting, activity reporting, and KPI management to senior leadership on team performance and pipeline health.
- Act as a bridge between the pre-sales, sales, and post-sales consulting
Required Qualifications: - 8+ years of pre-sales or solutions engineering experience, with a minimum of 2-3 years in a team lead, principal, or management capacity.
- Demonstrated broad-based technical fluency across the majority of WEI's practice areas: compute, storage, networking, security, virtualization, cloud (public/private/hybrid), data protection, data center management/automation, and end-user computing.
- Proven ability to engage and influence both business stakeholders (C-suite, VP, Director) and technical audiences (architects, engineers, IT operations) within the same sales campaign.
- Track record of mentoring and developing pre-sales professionals, raising individual and team performance over time.
- Experience leading complex, multi-vendor solution engagements from discovery through proposal and technical validation.
- Excellent written and verbal communication skills; executive-level presentation and facilitation ability.
- Strong analytical and problem-solving skills; ability to synthesize customer requirements into strategic solution frameworks under time pressure.
- Collaborative leadership style with the ability to influence across organizational boundaries without direct authority.
- Experience working within or alongside a Value Added Reseller (VAR) or multi-OEM technology environment.
- Must be obsessed with customer service and satisfaction.
Preferred Qualifications: - Active certifications from one or more major OEM vendors (e.g., Cisco, Dell, HPE, NetApp, VMware, Microsoft, AWS, Palo Alto Networks) demonstrating depth in at least one domain.
- Hands-on deployment or architecture experience in one or more practice areas, providing credibility in technical deep-dive discussions.
- Familiarity with consultative selling methodologies.
- Background in building or contributing to a pre-sales practice, including process development, onboarding playbooks, or enablement programs.
Travel Requirements: - Up to 50% travel expected (mix of local and air travel)
Education and/or Certifications: - Bachelor's degree in computer science, Engineering, or equivalent experience
