Job SummaryThe Pre-Sales Retail Principal Consultant plays a strategic role in supporting Syntax's sales organization by leading solution design, shaping retail-focused proposals, and translating business needs into compelling SAP-based solutions. This role partners closely with sales, delivery, and subject matter experts to develop high-quality pre-sales materials, demonstrate retail and SAP expertise, and help position Syntax as a trusted transformation partner. The ideal candidate brings strong consulting skills, client-facing confidence, and deep knowledge of retail operations, enabling them to influence strategic decisions and support successful client pursuits.
Key Responsibilities- Lead discovery sessions with prospective retail clients to understand business objectives, operational challenges, and transformation priorities.
- Design and present SAP solution strategies tailored to retail industry requirements and Syntax capabilities.
- Collaborate with sales teams to develop proposals, statements of work, estimates, and solution narratives.
- Support RFP, RFQ, and RFI responses with retail industry insights and solution expertise.
- Deliver compelling presentations, demos, workshops, and executive-level solution discussions.
- Partner with delivery, architecture, and functional teams to ensure proposed solutions are feasible, scalable, and aligned with best practices.
- Translate complex retail and technology concepts into clear, client-friendly messaging.
- Identify risks, assumptions, dependencies, and differentiators during the pre-sales process.
- Contribute to account planning, opportunity strategy, and pursuit execution for retail clients.
- Stay current on SAP solution trends, retail industry developments, and Syntax service offerings.
- Support internal knowledge sharing and continuous improvement of pre-sales methodologies and assets.
Required Qualifications- Extensive experience in SAP consulting, solution architecture, pre-sales, or a related client-facing advisory role.
- Strong understanding of retail business processes, including merchandising, supply chain, store operations, omnichannel commerce, or customer experience.
- Proven ability to lead discovery, shape solutions, and influence client decision-making.
- Experience developing proposals, presentations, and solution artifacts for enterprise clients.
- Excellent communication, presentation, and stakeholder management skills.
- Ability to work effectively across sales, delivery, and technical teams in a fast-paced environment.
- Strong business acumen with the ability to connect technology solutions to business outcomes.
- Demonstrated ability to manage multiple pursuits and priorities simultaneously.
- Client-focused mindset with a track record of building trusted relationships.
Preferred Qualifications- Experience supporting large-scale retail transformation, modernization, or cloud migration initiatives.
- Familiarity with enterprise consulting services across areas such as application management, automation, integration, analytics, or AI-enabled services.
- Knowledge of retail technology ecosystems, including POS, merchandising, planning, supply chain, or commerce platforms.
- Experience working with global retail organizations or consumer-facing brands.
- An appreciation for innovation, continuous improvement, and modern delivery approaches, including automation and AI-enabled services.
- Ability to contribute to sales enablement content, best practices, and reusable pursuit assets.
Education & Certifications- Bachelor's degree in Information Systems, Computer Science, Business, Retail Management, or a related field, or equivalent practical experience.
- SAP certifications or other relevant professional certifications are preferred.
- Additional training in solution consulting, enterprise architecture, or retail industry processes is a plus.
- Competitive, above-average compensation
- Global tourist: With us, you can also work from abroad from time to time
- Flexible working time models, home office
- Attractive benefits, e.g. company pension scheme or various health offers
- A modern environment in which the "you" is part of it
- Open feedback culture, flat hierarchies and a motivated team
- Individual career planning with continuous training and coaching on the job
You see a personal challenge in this responsible task? Apply now - and become part of the SYNTAX team!
