Job Summary Responsible for managing designated Urology sites to ensure superior customer service and patient care in a highly efficient and cost-effective manner. Oversees clinical operations, as well as the day to day operational activities supporting designated practice. Acts as point person for any and all practice related activities and issues.
- Serves as member of management team - collaborates on organizational business issues, communicates appropriate messages, and supports and drives corporate initiative
- Oversees all activities of the assigned operational practice - provides leadership and direction to direct reports and providers, and acts as positive role model
- Oversees the Prior Authorization Specialist and OR Schedulers
- Drives the development and execution of short- and long-term business plans and corresponding budgets by collaborating with physician leadership and corporate administration in strategic planning and marketing for the practice
- Executes business plans by assigning accountability to appropriate staff and/or physicians, monitoring progress, making appropriate adjustments, and finding solutions to obstacles
- Continuously identifies ways to increase profitability - recommends and implements cost-effective strategies for department
- Continuously identifies and implements ways to maximize efficiency, productivity and resource allocation. Responds promptly and effectively to patient and provider concerns
- Evaluates workflow and performance to maximize productivity/efficiency and ensure quality service
- Analyzes data reports and acts on significant trends affecting overall effectiveness of the department
- Finds opportunities to grow the business through increased referrals, new or increased services, regional expansion, or other revenue-enhancing activities
- Drives improvement efforts through effective staff and provider involvement, project management, and communication Implements changes and keeps staff and providers up to date with clear and concise communications
- Travel required within Hartford region
Qualifications:- Bachelor's degree in business, healthcare management or a related field. Equivalent experience may be considered; advanced clinical or business credentials preferred
- Minimum 5 years medical practice management experience required, preferably in a multi-site practice
- Epic experience preferred.
- Experience providing effective business leadership to physicians
- Ability to refine, reorganize or redirect workflow in a timely manner to optimize resources
- Ability to adapt quickly in a fast-paced environment juggling multiple competing tasks and demands
