Site: Brigham and Women's Physicians Organization, Inc.
Job Summary
The Mass General Brigham Medical Group is a system-led operating entity formed by Mass General Brigham to deliver high quality, low cost, innovative community-based ambulatory care. This work stems from Mass General Brigham27s unified system strategy to bring health care closer to patients while lowering total health care costs. The Medical Group provides a wide range of offerings, including primary care, specialty care, behavioral and mental health, and urgent care, both digitally as well as at physical locations in Massachusetts, New Hampshire, and Maine. The group also offers outpatient surgery and endoscopy, imaging, cardiac testing, and infusion. We share the commitment to delivering coordinated and comprehensive experiences across all locations, ensuring the appropriate level of care is available to every patient across our care delivery sites.
We are seeking a full-time Practice Manager to oversee day-to-day primary care operations for our Watertown and Westwood locations. At both locations, we offer a full range of primary care services for patients of all ages 2D from routine check-ups and health screenings to complex diagnostic evaluation and treatment. This Practice Manager will oversee a team of 5 providers and 10 staff members (clinical and non-clinical) in Watertown, and a team of 12 providers and 3 nurses in Westwood. The practices are open Monday-Friday from 8am-5pm.
Are you ready to bring your skills to this practice and join us in driving community-based ambulatory care forward?
Summary
Responsible for single-site practice or smaller multi-site practices (3 or more locations). Provides direct supervision of administrative and clinical support staff, and operational duties and functions. As a member of the leadership team, provides administrative cross coverage to manage staffing and/or operational issues.
Does this position require Patient Care? No
Essential Functions
-Oversees the day-to-day administrative performance of secretarial and clinical support staff and manages staff schedules.
-Evaluates daily staffing needs and coordinates replacement of staff.
-Performs hiring, orientation, and evaluation of staff. Administers corrective action if appropriate.
-Assists in the career development of practice employees through ongoing coaching, counseling, and training.
-Ensures that all mandatory training is completed by staff and that HIPAA policies and procedures are adhered to by staff.
-Evaluates, develops, and implements administrative systems and procedures designed to maximize practice operations. Regularly evaluates and analyzes practice performance metrics to ensure optimal outcomes.
-Collaborates with practice leaders on the preparation of the practice27s annual budgets.
-Oversees the department27s payroll, including the resolution of payroll issues. Monitors patient billing activity to ensure compliance with revenue procedures.
Education
Bachelor27s Degree Related Field of Study required
Can this role accept experience in lieu of a degree?
Yes
Experience
5-7 years Supervisory experience required
5-7 years27 Experience working in a healthcare environment required
Knowledge, Skills and Abilities
- Strong understanding of Microsoft Office, including Excel.
- Strong communication and organizational skills.
- Strong and proven leadership skills.
- Ability to work with staff of all levels.
- Excellent time management skills.
- Strong analytical and math skills.
- Knowledge of Accounting Principles, physician billing, and revenue cycle management.
- Ability to adapt to multiple and rapidly changing priorities and deadlines.
Additional Job Details (if applicable)
When hiring, we take a people-first approach! The ideal candidate is a driven leader who values being part of a highly collaborative team built upon respect, teamwork, and providing high-quality care to our patients. We are seeking an adaptable, receptive, and a dynamic 22people leader22 with proven operations experience who is energized by the opportunity to be handson2Dstrengthening operations, supporting teams, and turning challenges into meaningful improvements.
Success in this role requires strong interpersonal skills, the ability to motivate individuals with varied strengths, and a commitment to aligning team efforts with strategic goals.
Onsite
11 Mt. Auburn Street
40
Regular
Day (United States of America)
Pay Range
$65,998.40 - $96,033.60/Annual
Grade
7
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
