Mass General Brigham

Applications Analyst II

Mass General Brigham$75K — $109K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in Information Systems (or equivalent experience accepted)
  • 2-3 years in software application development, support, or operation
  • Strong oral and written communication skills
  • Effective interpersonal skills for diverse audiences
  • Demonstrated analytic and problem-solving skills
  • Quick learner with Microsoft Office 365 proficiency
  • Epic certification required if utilized in the role.

Responsibilities

  • Review system requirements and business processes
  • Test, debug and implement software solutions
  • Develop and execute test plans for software quality assurance
  • Train end users on the software applications
  • Provide ongoing support by identifying and resolving issues
  • Run reports and update tables as needed
  • Participate in team meetings for updates and issue discussions.

Benefits

  • Comprehensive benefits package
  • Career advancement opportunities
  • Recognition programs for employee contributions
  • Competitive base pay with differentials and bonuses
  • Flexible hybrid work model with specific in-office requirements.
Full Job Description
Job Summary
Summary
Responsible for providing, designing, developing, testing, implementing, and ongoing maintenance of new and existing software applications. This role also provides training and support to end users.

Essential Functions
-Reviews system requirements and business processes; tests, debugs, and implements software solutions.
-Develops and executes test plans and performs other software quality assurance tasks.
-Trains end users on the operation of software applications. Develops end-user documentation.
-Provides ongoing support of the software applications by identifying and resolving issues.
-Runs reports, updates tables, and performs other tasks associated with the ongoing operation of the software environment.
-Participates in regular team meetings to discuss team activities, issues, and updates.

Qualifications

Education
Bachelor's Degree Information Systems required

Can this role accept experience in lieu of a degree?
Yes

Experience
Experience in the development, support or operation of software applications 2-3 years required

Knowledge, Skills and Abilities
- Strong oral and written communication skills.
- Strong interpersonal skills to effectively communicate with both technical and non-technical staff.
- Demonstrated analytic and problem-solving skills.
- Ability to learn quickly.
- Knowledge of Microsoft Office 365 and other popular office productivity solutions.
- If utilizing Epic, you must be able to obtain the required certifications as outlined by program requirements.

Additional Job Details (if applicable)

Working Model Required
  • M-F Eastern Business Hours required
  • Hybrid required for onsite workdays in office
  • A quiet, secure, compliant workspace is required for remote workdays, and will be viewed and confirmed via Microsoft Teams Video on day 1 for all hires


Remote Type

Hybrid

Work Location

399 Revolution Drive

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range
$75,275.20 - $109,553.60/Annual

Grade
6

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

About Mass General Brigham

Mass General Brigham is an integrated healthcare system that offers patients a continuum of coordinated high-quality care. The system includes primary care and specialty physicians, community hospitals, the two founding academic medical centers, specialty facilities, community health centers, and other health-related entities. Mass General Brigham was founded in 1994 by Brigham and Women's Hospital and Massachusetts General Hospital.

Mass General Brigham Careers

There has never been a more opportune time to join the dedicated team at Mass General Brigham, a leader in healthcare innovation and community health services. This esteemed company is actively seeking to expand its professional family with individuals passionate about making a significant impact in the medical field.

Explore Job Opportunities

Mass General Brigham offers a variety of job opportunities that cater to a range of skills and experiences. Whether it's through patient care, research, or administrative roles, each position contributes to the overarching mission of improving health outcomes across diverse communities.

Engage in Professional Growth

Mass General Brigham is committed to the professional growth and continuous education of its team members. With robust leadership programs and diversity training, employees are equipped to ascend in their careers while fostering an inclusive environment.

Experience the Culture of Innovation

At Mass General Brigham, innovation is at the core of the company culture. The team is encouraged to lead in the development of cutting-edge medical treatments and solutions that set new standards in healthcare.

Internship and Employment Opportunities

For those starting their career, Mass General Brigham offers internships that provide invaluable industry experience and a chance to develop essential skills in a real-world setting. These internships often lead to full-time employment, thanks to the company's emphasis on hiring interns who exhibit a strong work ethic and a drive for continuous learning.

Benefits and Work-Life Balance

Employees at Mass General Brigham enjoy a comprehensive package of benefits designed to support both their professional and personal lives. From health and wellness programs to family care support, the company ensures that team members have the resources they need to thrive both at work and at home.

Join a Team Committed to Excellence

Mass General Brigham is not just hiring; it's building a future. The company looks for curious, creative, and solution-driven team players ready to contribute to a culture of care and excellence.

Networking and Career Advancement

Networking within Mass General Brigham opens doors to expansive career advancement opportunities. Employees are encouraged to connect with colleagues and leaders through various networking events, fostering relationships that enhance career development and personal growth.

Prepare for Your Interview

When applying for a position at Mass General Brigham, it is crucial to tailor your resume to highlight relevant experience and skills. Preparation for the interview process is key, as it is a chance to demonstrate how your background aligns with the company's values and goals.

Stay Connected with Mass General Brigham Careers

Keep up to date with the latest from Mass General Brigham by following their career blog. Discover insider perspectives and industry-leading insights that can be applied immediately, all from the professionals who are part of the team.

Explore Jobs and Apply Today

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Learn more about Mass General Brigham
Size
10,001 employees
Industry

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