Advocate Health Care

Practice Manager III, Ophthalmology

Advocate Health Care • $78K — $117K *
Winston Salem, NC 27107In-Person
Healthcare
5 - 7 years of experience
Reposted Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree with 5-7 years in healthcare or business management
  • Strong communication and interpersonal skills
  • Knowledge of computer systems and electronic health records
  • Excellent problem solving and decision-making abilities
  • Highly self-motivated with the ability to work both independently and as part of a team

Responsibilities

  • Coordinate and administrate clinical and operational policies and procedures
  • Manage and monitor clinical activities and budgetary recommendations
  • Oversight of clinical programs to enhance staff skills
  • Ensure efficient patient care through resource allocation and scheduling
  • Facilitate teamwork and collaboration across departments
  • Address and resolve patient complaints and service issues
  • Contribute to marketing efforts to enhance community awareness of services

Benefits

  • Paid Time Off programs
  • Comprehensive health and welfare benefits including medical and dental
  • Flexible Spending Accounts for healthcare expenses
  • Retirement plans with employer match
  • Educational Assistance Program
Full Job Description
Department:

38756 Wake Forest Baptist Medical Center - Ophthalmology

Status:

Full time

Benefits Eligible:

Yes

Hours Per Week:

40

Schedule Details/Additional Information:

Full time

EDUCATION/EXPERIENCE:

Bachelor's degree with five years previous healthcare or business management experience; or, an equivalent combination of education and experience.

ESSENTIAL FUNCTIONS:
  • Provides administrative direction and coordination in the formulation, interpretation and administration of current and long-range policies, procedures and programs.
  • Plans, coordinates, and is accountable for all clinical activities including determining fiscal requirements and providing budgetary recommendations; monitors, verifies and reconciles expenditures of budgeted funds; reviews monthly financial statements and analyzes variances.
  • Prepares and monitors budgets, purchases equipment and supplies, and oversees maintenance of the clinic
  • Develops and provides oversight of clinical and administrative programs to enhance staff skills and to improve the effectiveness of existing clinical services.
  • Delivers cost-effective health care services by managing day-to-day operations and procedures.
  • Establishes work schedules, task assignments, and resource allocation, space and equipment to ensure effective and efficient patient care and promote conformance with service commitments.
  • Builds and maintains strong cross-functional team leadership and collaboration with key business partners to achieve financial and operational success.
  • Satisfies treatment and service requirements by following clinical guidelines, facilitating collaboration between clinical and administrative staff and measuring patient satisfaction.
  • Ensures the resolution of and/or handles patient complaints or problems regarding charges, patient care, customer service and other related issues.
  • Coordinates various human resources functions (in cooperation with Corporate Human Resources) including interviewing and hiring of staff, administrative supervision of staff, training and development of staff, conducting performance appraisals, coordinating vacation schedules, coaching and counseling, and termination of the employment relationship.
  • Directs the compilation of and/or prepares operational and financial reports and analyses setting forth progress, adverse trends and appropriate recommendations or conclusions.
  • Participates in marketing and business development activities to promote awareness of services to the community.
  • Assists in achieving productivity objectives by helping influence providers to meet or exceed their patient quotas.
  • Ensures adherence to legal and regulatory requirements (OSHA, CLIA, HIPAA, and Coding) as well as coordinating various quality initiatives.
  • Serves as a liaison with all levels of administration, physicians and outside organizations to coordinate business, accomplish directives and facilitate problem resolution.
  • Makes appropriate calls regarding building maintenance issues, maintains building Safety Plan in the event of fire, power failure, inclement weather conditions and maintains related records.
  • Assures conformity by all employees and resources to the Company corporate values, policies, procedures, business ethics, and practices.
  • Performs other related duties incidental to the work described herein.


SKILLS/QUALIFICATIONS:
  • Excellent communication and interpersonal skills
  • Knowledge of organizational policies, procedures and protocols
  • Knowledge of computer systems, applications (Word, Excel, Power Point, Outlook) practice management systems, electronic health records
  • Excellent problem solving and decision making skills
  • Highly self-motivated, self-directed and able to work independently or as part of a team
  • Ability to build a team environment that is conducive to motivate staff within all areas to high levels of performance


WORK ENVIRONMENT:
  • Works closely with medical providers, clinical and front office staff
  • Rounding to assigned clinics
  • Fast paced and changing healthcare environment
  • Highly regulated industry
  • Large integrated healthcare organization
  • Travel by personal vehicle for work related activities


Pay Range
$37.50 - $56.25

About Advocate Health Care

Advocate Health Care is a not-for-profit, faith-based health system providing comprehensive health care services to the people of Illinois. The organization is the largest fully integrated health care delivery system in Illinois, with more than 500 sites of care and 12 hospitals, including two of the nation’s 100 Top Hospitals, the state’s largest integrated children’s network, five Level I trauma centers (the state’s highest designation in trauma care), three Level II trauma centers, one of the area’s largest home health and hospice companies and one of the region’s largest medical groups. Advocate Health Care trains more primary care physicians and residents at its four teaching hospitals than any other health system in the state. As a not-for-profit, mission-based health system affiliated with the Evangelical Lutheran Church in America and the United Church of Christ, Advocate contributed $1.6 billion in charitable care and services to communities across Chicagoland and Central Illinois in 2019.
Learn more about Advocate Health Care
Size
75,000 employees
Industry
Healthcare
Founded
1976
* Ladders Estimates

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