About the Role

To support U.S. Urology Partners by providing administrative and clinical operations to the clinic(s).

What You'll Be Doing

• The Practice Office Manager will work closely with the COO to ensure optimal patient care and efficient patient flow from the reception department throughout the clinical areas.
• Plan and prioritizes workflow with the goal of maximizing the efficiency and quality standard of the medical office operations.
• Interact with the physicians, COO and People Operations to establish and implement action plans designed to maximize the effectiveness of the office administrative operation.

• Creates policies and procedures focused on continuous improvement and solutions to daily issues.
• Works with People Operations to ensure that each office location is properly staffed for efficient operation of daily business.
• Coordinates proper training process for all newly hired staff.
• Analyzes patient needs and practice objectives with employee competencies to position staff to most effectively utilize individual skills and strengths.
• Creates and maintains patient templates ensuring patients are scheduled in proper blocks of time for each physician.
• Works with the Revenue Cycle staff to ensure proper procedures are followed during patient check- in and check-out to secure accurate patient financial data.
• Ensures that the reception staff maintains all patient information according to the established patient confidentiality policy. Verifies that necessary paperwork is presented to patients for understanding and signatures (HIPPA, practice, financial and other forms) as required.
• Verifies that all medical dictations are obtained in a timely and accurate fashion and sent out to referring physicians.
• Approves associate work schedules, Paid Time Off requests and payroll timesheets as well as processes employee performance reviews in a timely manner.
• Communicates effectively to physicians and managers relative to all aspects of operations on a daily basis.
• Performs other duties as assigned.

What We Expect from You

• High School Graduate

• Minimum of an Associated Degree preferred
• Minimum of five (3) years of related experience
• Experience in supervisory role 3-5 years
• NYS LPN or RN license required

Reasoning Ability

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills

To perform this job successfully, an individual should have thorough knowledge in computer information systems.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl and talk or hear. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Travel

Travel is primarily local during the business day, although some out-of-the-area and overnight travel may be expected.

What We are Offer You

At U.S. Urology Partners, we are guided by four core values. Every associate living the core values makes our company an amazing place to work. Here "Every Family Matters"

Compassion

Make Someone's Day
Collaboration

Achieve Possibilities Together
Respect

Treat people with dignity
Accountability

Do the right thing

Beyond competitive compensation, our well-rounded benefits package includes a range of comprehensive medical, dental and vision plans, HSA / FSA, 401(k) matching, an Employee Assistance Program (EAP) and more.

Salary Range: Please note that the salary range for this position will vary based on experience level, education and geographical location.
$85,000.00 - $100,000.00 / year