AdventHealth University

Practice Manager

AdventHealth University$56K — $104K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of supervisory experience in healthcare settings, preferably in medical practices.
  • Strong knowledge of medical technology and terminology.
  • Experience with revenue cycle management and physician billing/coding.
  • Excellent customer service and communication skills.
  • Proficient in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint).
  • Ability to develop and implement strategic operational plans efficiently.
  • EHR superuser status and some familiarity with data analytics.

Responsibilities

  • Manage and oversee office operations ensuring high-quality patient care.
  • Coordinate start-up processes for new physician practices and assist with credentialing.
  • Monitor and improve operational workflows, including staffing and training.
  • Conduct performance evaluations and oversee hiring processes for medical staff.
  • Ensure compliance with organizational policies and provide employee orientation.
  • Evaluate and recommend updates to operational policies to meet regulatory standards.
  • Oversee practice revenue cycle management, ensuring accurate billing and coding.

Benefits

  • Comprehensive health coverage including dental and vision plans.
  • 401(k) retirement plan with employer match.
  • Paid time off including vacation and holidays.
  • Opportunities for professional development and continuous learning.
  • Supportive work environment focused on patient care excellence.
Full Job Description
Schedule:

Full time

Shift:

Day-Weekend (United States of America)

Address:

3035 Stillhouse Lake Rd

City:

Harker Heights

State:

Texas

Postal Code:

76548

Job Description:

  • Manages offices in a cost-effective, efficient manner assuring that staff provides high quality care in a courteous and friendly atmosphere.
  • Oversees the start-up of new physician practices, including newly recruited physicians and established community physicians, and assists with credentialing activities.
  • Coordinates, monitors, and improves the operations of each practice, including flow management, documentation, training, staffing, and oversight of all provider practice operations.
  • Coordinates the hiring process for practices, completes performance evaluations timely, and is involved in employee counseling, coaching, and termination per policy.
  • Provides orientation for new employees and ensures compliance with department policy and procedure, maintaining high levels of employee engagement and job performance.
  • Maintains current job descriptions and completes performance evaluations for each staff position in assigned practices, ensuring competency of staff.
  • Participates in the preparation of operating, salary, and capital budgets, maintaining compliance with those budgets and the productivity standard set for the departments.
  • Supervises, schedules, coordinates usage, and assigns duties to all employees, ensuring department coverage.
  • Reviews appropriate policies and procedures periodically and makes recommendations to assure continued compliance with current regulations.
  • Assists in the development and implementation of written policies and procedures that govern the operations of the practices, including policies on the patient's right to quality of life and care.
  • Proactively evaluates the effectiveness of programs and processes affecting teamwork.
  • Provides oversight and is responsible for practice revenue cycle management, including up-front collections, correct use of modifiers, and physician coding for "Clean Claim" processing.
  • Performs other duties as assigned.

Knowledge, Skills, and Abilities:
  • Knowledge of medical technology and terminology [Required]
  • Knowledge of front office tasks and systems [Required]
  • Knowledge of organization policies and procedures [Required]
  • Skilled in customer service [Required]
  • Skilled in interpersonal, oral, and written communication [Required]
  • Proficiency in Microsoft Office programs (Excel, Word, Outlook, PowerPoint, etc.) [Required]
  • Skilled in organization as demonstrated by the ability to manage multiple tasks/deadlines [Required]
  • Ability to develop and maintain positive working relationships with team members and other stakeholders/customers [Required]
  • Ability to develop and implement strategic planning and management [Required]
  • Some experience in finance and accounting skills with regards to the oversight of a departmental budget [Required]
  • Knowledge of accounting systems, hospital and physician insurance billing and collecting [Required]
  • Knowledge of Physician Coding and billing, TJC requirements and local, state, and federal regulations [Required]
  • Skills in planning, organizing, and supervising; demonstrated ability in initiative, judgment, problem-solving, and decision-making [Required]
  • Management of multiple practices and effective revenue cycle management [Required]
  • Limited proficiency in data analytics [Required]
  • Electronic Health Record (EHR) superuser [Required]
  • Ability to have or gain knowledge of population health management strategies [Required]
  • Supervisory experience in a hospital or medical practice setting [Required]
  • Ability to manage staff and operations to ensure delivery of optimal patient care [Required]

Education:
  • Bachelor's [Required]

Field of Study:
  • N/A

Work Experience:
  • 2+ years of supervisory experience in a physician practice [Preferred]
  • Billing and coding experience in a physician practice [Preferred]
  • Patient care experience in a physician practice [Preferred]

Additional Information:
  • An equivalent combination of education and relevant work experience may be considered in lieu of the stated degree requirement:
  • Bachelors degree AND no experience OR
  • Associates degree AND 2+ years of experience OR
  • High School Grad or Equivalent AND 4+ years of experience.

Licenses and Certifications:
  • Basic Life Support - CPR Cert (BLS) [Required]
  • Certified Medical Office Manager (CMOM) [Preferred]

Physical Requirements: (Please click the link below to view work requirements)
Physical Requirements - https://tinyurl.com/23km2677

Pay Range:

$56,429.00 - $104,969.00

About AdventHealth University

AdventHealth University is a private university in Orlando, Florida. It was founded in 1992 and is affiliated with the Seventh-day Adventist Church. The university offers undergraduate and graduate degree programs in various fields including nursing, radiography, and sonography. AdventHealth University is accredited by the Southern Association of Colleges and Schools Commission on Colleges.
Learn more about AdventHealth University
Size
1,000 employees
Industry

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