Practice Administrator- Duke Orthopaedics Apex/ Duke Sports Medicine and Orthopaedics Cary JOB LOCATIONSDuke Sports Medicine and Orthopaedics Cary
100 Duke Health Cary Pl Suite 420
Cary, NC 27519
Duke Orthopaedics of Apex
1545 Orchard Villas Ave
Apex, NC 27502
JOB SUMMARYThe Practice Administrator provides strategic, operational, and financial leadership for multiple ambulatory clinic locations within an assigned service area. Clinics under the Practice Administrator's leadership meet defined criteria for scope based on FTE count, patient volume, clinical complexity, and operational footprint. The Practice Administrator ensures high-quality patient care, financial sustainability, and operational efficiency across all assigned locations.
JOB DUTIES AND RESPONSIBILITIES- Provide overall operational leadership and administrative oversight for multiple ambulatory clinics, ensuring alignment with service line and DUHS strategic goals.
- Partner with physician, APP, and nursing leadership to optimize clinical operations, patient access, and care quality across all sites.
- Develop, manage, and monitor clinic budgets, including payroll, capital, and operating expenses; implement strategies for cost control and revenue growth
- Oversee recruitment, selection, development, and evaluation of administrative and clinical leaders (Clinic Managers, Nurse Managers) within assigned clinics
- Lead the implementation of standard work processes, performance improvement projects, and patient experience initiatives across all locations.
- Monitor compliance with all regulatory, accreditation, safety, and infection control requirements across assigned clinics.
- Analyze operational and financial performance data; develop and execute action plans to address identified gaps or opportunities.
- Serve as liaison between assigned clinics and service line, system leadership, and external partners; represent clinics in system-level initiatives
- Coordinate operational support for providers, ensuring appropriate resource allocation, clinic infrastructure, and operational readiness.
- Perform other related duties incidental to the work described herein.
JOB ELIGIBILITY REQUIREMENTS- Bachelor's degree in nursing is required. Master's degree in nursing strongly preferred.
- Three years of nursing experience is required.
- Management experience required supervising other nurses, orthopaedic or musculoskeletal experience preferred.
- Must have current or compact RN licensure in the state of North Carolina.
- BLS required
Day Shift Work Schedule- Bachelor's degree in healthcare administration, nursing, business, or related field required. Master's degree in healthcare administration, nursing, business, or related field preferred
- Minimum of five years of progressively responsible experience in ambulatory or hospital operations, with at least two years in a leadership role managing multiple clinic or departmental locations.
- Experience in ambulatory or outpatient clinic operations preferred.
