Wholesale Credit Solutions (WCS) is an independent risk management function part of the Citi's Banking and International Risk (BIR) division. The group establishes and monitors Wholesale risk ratings, credit limits, reserve forecasting and stress testing. The Credit Measurement team within WCS oversees Credit underwriting and Due Diligence Frameworks and policies including the strategic development, ongoing governance and alignment of supporting frameworks and processes.
Responsibilities:
- Leading the design and development of credit approval and due diligence frameworks that clearly articulates roles and responsibilities for Citi's end-to-end management of credit underwriting. This will include cooperation with the Banking and International Risk ("BIR") Policy Office and owners of respective policies and standards as well as subject matter experts from 1st and 2nd Line of Defense across all lines of business, owners of underwriting processes and Data Analytics Reporting and Technology ("DART").
- Identify opportunities for underwriting simplification and enhancements to further improve internal practices and reduce operational complexities.
- Implementation of target state governance of approvals and due diligence policy, standards and operating procedures within BIR, leveraging industry standards and best practices and ensuring consistency across the firm.
- Supervise and scrutinize risk management activities related to the credit portfolio, including risk assessment, mitigation, monitoring, and reporting to ensure optimal performance
- Validate new account strategies, account management strategy development, and non-scoring financial models, ensuring robust and effective checks are in place.
- Conduct rigorous internal and oversight reviews, probing and investigating internal processes and controls, managing any internal audits or regulatory exams to uphold institutional integrity.
- Assess and analyze risk during decision making processes, using sound judgement to safeguard the firm's reputation and financial stability.
- Ensure firm policies are upheld, promote ethical conduct, and rigorously examine activities and processes to ensure compliance with relevant legal and regulatory requirements.
- Stay informed about industry trends, leverage strong communication skills to clearly relay information to various stakeholders and make complex business decisions.
- Monitor and adapt current practices according to the latest trends in credit risk analysis, leveraging expertise for improved forecasting and allowance calculations.
- Serve as a key authority in overseeing the first line of defense processes for portfolio management, adapt to industry trends, and drive strategic improvements for efficient operations.
- Conduct regular reviews of portfolio health, engage in ad-hoc work related to risk control, and identify potential risks for the purpose of continuous improvement and risk reduction.
- Is an enthusiastic and early adopter of change; takes ownership for helping others see a better future and stay positive during uncertainty.
- Demonstrates and inspires curiosity in seeking new ways to overcome challenges; actively applies learning from failures.
- Challenges self and others to seek out and communicate alternative views even when unpopular; welcomes diverse ideas to improve outcomes.
- Acts as a change catalyst by identifying and helping others see where new ideas could benefit the organization.
- Proactively seeks to understand and act in alignment with organizational decisions; helps others prioritize team and enterprise success over their own personal agenda
- Focuses on highest-priority work aligned to business goals; helps others effectively manage competing priorities.
- Proactively identifies opportunities to streamline work; creates process improvements that enhance efficiency for self and the team.
- Takes personal accountability for escalating, identifying, and managing potential risk; implements controls that enhance the client experience and operational effectiveness.
- Anticipates problems and proactively identifies solutions that address the root causes and result in meaningful improvements.
- Sets high expectations and invests the necessary effort to deliver excellence and exceed performance goals.
- Role-models and helps others to do the right thing for clients and Citi in all situations, even when difficult
- Engages key stakeholders early and often and actively looks for opportunities to improve collaboration in achieving common goals.
- Proactively seeks out opportunities to volunteer in Citi programs that support the community; advocates for solutions that meet the needs of Citi's clients and the community.
- Enthusiastically promotes the unique needs and preferences of colleagues; makes active commitment to help colleagues achieve balance, well-being, and development.
- Leverages varied networks to recruit diverse talent; advocates for colleagues with diverse skillsets, styles, and experiences to gain career opportunities.
- Empathetically listens and understands others' positions before acting on issues; works to amplify voices that are minimized in the workplace
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of teams and create accountability with those who fail to maintain these standards
Requirements:
• Subject matter knowledge of Wholesale Credit and the general principles of Credit Risk management. This includes an understanding of the Wholesale Credit portfolios and businesses, underwriting processes across businesses and how to assess, manage, and monitor risk.
• Vision of how to establish, implement and govern an end-to-end process. Experience in drafting policies, procedures, trainings and/or reporting.
• Clear understanding of Risk Management policies and regulatory directives, specifically from the perspective of the development of robust controls and escalation framework for Wholesale Credit processes.
• Ability to meet deadlines for targeted deliverables in a timely, proactive, and entrepreneurial manor.
Qualifications & skills:
• 10+ years' experience in Wholesale Credit Risk Management, Project Management and/or other control functions.
• Experience in leading and coordinating firm-wide initiatives and issue management governance.
• Strong written and verbal communication skills, and ability to discuss technical issues with partners and foundational concepts with Senior Management stakeholders.
• Strong interpersonal and leadership skills with the ability to foster a collaborative environment and positively promote and influence change.
Education:
• Bachelor's/University degree or equivalent experience
• Master's degree preferred
Job Family Group: Risk Management
Job Family:Portfolio Credit Risk Management
Time Type:Full time
Primary Location:Getzville New York United States
Primary Location Full Time Salary Range:$115,840.00 - $173,760.00
In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
Most Relevant Skills Analytical Thinking, Credible Challenge, Governance, Policy, Procedure, and Regulation, Portfolio Analysis, Risk Management Lifecycle.
Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.
Anticipated Posting Close Date:Sep 15, 2026
Automated Processing and AIWe use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.
Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.
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