POLICE SERVICES SUPERVISOR (RECORDS UNIT)

City of Torrance, CA

$79K — $106K *
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • High school diploma or GED required; higher education preferred.
  • Three years of experience in law enforcement or similar fields.
  • One year of supervisory or lead experience preferred.
  • Knowledge of criminal record management laws and privacy regulations.
  • Must possess a California Class C Driver’s License.

Responsibilities

  • Supervise daily operations of the Records Unit.
  • Provide leadership and technical guidance to staff.
  • Ensure compliance with legal mandates and departmental policies.
  • Develop and improve record processing procedures.
  • Monitor performance and resolve operational issues.
  • Coordinate data entry and retrieval in criminal justice systems.

Benefits

  • Health, dental, vision, and life insurance.
  • Voluntary benefits options available.
  • Retirement benefits through CalPERS.
  • Potential for additional programs based on employment status.
Full Job Description
Salary: $6,642.13 - $8,905.87 Monthly
Location : Torrance, CA
Job Type: Permanent Full-time
Job Number:
Department: POLICE
Opening Date: 08/10/2026

DESCRIPTION
WE STRONGLY ENCOURAGE APPLICANTS TO READ THE JOB ANNOUNCEMENT

IN ITS ENTIRETY BEFORE SUBMITTING AN APPLICATION FOR THIS POSITION.

The DivisionThere is currently one vacancy for Police Services Supervisor in the Records Unit. The Records Unit serves as the central hub for processing, managing, and preserving the Torrance Police Department's official documents and data. This division is responsible for maintaining accurate and secure police records, including crime reports, arrest information, citations, and other critical documentation. Staff support frontline operations by providing timely information to sworn personnel, assisting the public at the counter, and responding to requests from outside agencies. The Records Unit ensures compliance with state and federal reporting requirements, oversees data entry into law enforcement databases, and upholds strict confidentiality standards. Through efficient workflow management and high-quality customer service, the Records Unit plays a vital role in supporting the mission and daily operations of the Torrance Police Department.

The Position
The Police Services Supervisor assigned to the Records Unit oversees the daily operations and staff responsible for processing, maintaining, and releasing police records. This position provides leadership, training, and technical guidance to Records personnel; ensures accuracy, confidentiality, and compliance with legal mandates and departmental policies; and assists in developing procedures to enhance workflow and service delivery. The Supervisor coordinates work assignments, monitors performance, resolves operational issues, and serves as a resource to department staff, outside agencies, and the public. Responsibilities also include overseeing data entry and retrieval in criminal justice systems, ensuring timely report processing and supporting overall efficiency within the Torrance Police Department's Records Unit.

For more information about the duties of the position, click here

HOURS: Candidates must be able and willing to work rotating shifts and holidays.
QUALIFICATION GUIDELINES
Experience & EducationAny combination of education and experience that provides the required knowledge and abilities is qualifying. A typical way of obtaining the necessary knowledge, skills and abilities is:

Graduation from high school or possession of a GED Certificate; and three years of increasingly responsible experience in a law enforcement environment or similar agency that has provided the knowledge, skills, and abilities necessary in the specific area of assignment.

One year of supervisory or lead work experience is preferred. An Associate Degree or sixty (60) or more college units from an accredited college or university with major coursework in criminal justice, public or business administration, political science, or closely related field, is desirable.

License and/or Certificates
  • Must possess and maintain a California Class C Driver's License.
Incumbents assigned to Records must complete within one (1) year of appointment:
  • Must complete a basic supervisory course
  • Police Officer Standards and Training (POST) Records Supervisor Course and Public Records Act Course
  • California Law Enforcement Telecommunications System (CLETS) Basic Course
  • CLETS Train and Trainer Course
Successful candidates will possess the following:
  • Penal, government and other laws and codes pertaining to the management, reporting and dissemination of criminal and related records and other information.
  • County and municipal ordinances and procedures relating to records, warrants, and public counter functions.
  • Office practices, procedures, and clerical techniques involved in classifying, indexing, processing, filing, retrieving, and controlling a large volume of records and reports.
  • State-mandated file purging requirements relative to police records.
  • Laws pertaining to privacy and security of criminal history records and laws governing the release of crime report information under the Public Records Act to specific public agencies and the general public;
  • Uses of automated data or word processing equipment utilized in records systems.

HOW TO APPLY & EXAM PROCESS
Interested candidates must submit an online application and supplemental questionnaire at www.TorranceCA.Gov/Jobs.

First review of applications will be those received by Monday, August 24, 2026 at 11:59 p.m. Application submission will remain open until the position is filled. If a sufficient number of qualified applications are received by the first review date, there is a possibility that the recruitment may close at that time.

Only those candidates who best meet the City and Department's needs will be invited to participate in the examination process, which will consist of the following components:

Oral Interview: 100% (Tentatively scheduled Wednesday, September 2, 2026)

SPECIAL NOTES
Visit to find out more information about our community.
Assignment may be rotated to other Units within the Police Department, as needed. These Units include Community Affairs, Jail, Police Records, Property Room, or Traffic.

The provisions of this announcement do not constitute an expressed or implied contract and any provisions contained in this announcement may be modified or revoked without notice.

The City of Torrance offers a range of benefit programs for employees and their eligible dependents. Benefits may include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefits amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked.

To view the current benefits for Torrance Professional and Supervisory Association bargaining unit, visit:

For additional information about the City's benefits, visit:

RETIREMENT BENEFITS - The City contracts with the California Public Employees Retirement System (CalPERS) to provide retirement benefits. Retirement formula is based on appointment date and membership status with CalPERS.
01

The following supplemental questions will be used to evaluate your qualifications for the position for which you are applying. Resumes are encouraged but will NOT be used in lieu of the application or supplemental questions. Please read each question carefully and provide a thorough and complete response. Do NOT state "see resume" or "see application" to respond to any of the following questions. Failure to respond to all questions will be considered an incomplete application and may not be considered for further processing. Do you understand the foregoing?
  • Yes
  • No

02

I UNDERSTAND that I am required to describe IN DETAIL my qualifying experience in the Work Experience Section of my application. In addition to including my qualifying experience, I UNDERSTAND that I should list ALL JOBS, regardless of duration, including part-time jobs, military service and any volunteer experience during my entire work history.I UNDERSTAND that when providing my work history, ALL DATES should be UPDATED, starting with my most recent job.I UNDERSTAND that answers that I provide to the supplemental questions should be reflected in the Work Experience Section of my application.I UNDERSTAND that if I am currently employed by the City of Torrance, I MUST provide my appropriate job classification/title and provide a description of my duties in the Work Experience Section of my application.I have read these statements in their entirety and understand them completely and to their fullest.
  • Yes
  • No

03

What is your highest level of education completed?
  • High School Diploma or GED
  • Some College Coursework
  • Associate's Degree
  • Bachelor's Degree
  • Master's Degree or above

04

Indicate your field of study.
05

Do you possess three (3) years or more of increasingly responsible experience in a Law Enforcement environment?
  • Yes
  • No

06

Do you possess experience in a Law Enforcement environment in the following areas? (Indicate all that apply.)
  • Community Affairs Unit
  • Jail Unit
  • Property Room Unit
  • Police Records Unit
  • Traffic Unit

07

Do you possess a valid California Class C Driver's License?
  • Yes
  • No

08

Have you completed a basic supervisory course?
  • Yes
  • No

09

Have you completed the Corrections Officer Core Course (as described in Section 1020)?
  • Yes
  • No

Required Question

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