Location

This is a remote/hybrid position based in Richmond, VA.

About the Job You're Considering

Are you passionate about driving digital transformation across the product lifecycle and enabling engineering excellence through innovative PLM solutions?

We are seeking a PLM Support Lead to lead the support, administration, enhancement, and optimization of the ENOVIA/3DEXPERIENCE platform, ensuring a stable, scalable, and high-performing environment for global business and engineering teams.

In this role, you will serve as a trusted partner to stakeholders, translating business requirements into effective PLM solutions while ensuring seamless integration across enterprise systems and product development processes.

Your Role

• Lead the support, administration, and continuous improvement of the ENOVIA/3DEXPERIENCE platform, ensuring system reliability, data integrity, and optimal user experience.
• Partner with business stakeholders, engineering teams, and end users to gather, analyze, and document functional and technical requirements that align with organizational objectives.
• Design, configure, and implement scalable 3DEXPERIENCE solutions by leveraging out-of-the-box capabilities and developing customized solutions when business requirements demand.
• Drive system integrations between 3DEXPERIENCE and enterprise applications such as SAP, BIOVIA, Salesforce, ERP platforms, and other business-critical systems through APIs, SOAP services, and interface development.
• Develop and execute comprehensive testing strategies, including test planning, validation, defect resolution, and user acceptance testing, to ensure high-quality solution delivery.
• Provide expert-level user support, troubleshooting, training, and change management guidance to maximize platform adoption and operational effectiveness.
• Collaborate with cross-functional teams to manage system enhancements, releases, version control, DevOps processes, and continuous innovation initiatives that improve productivity and business performance.

Your Skills and Experience

• 7+ years of experience supporting, administering, and implementing ENOVIA/3DEXPERIENCE PLM solutions, with a strong understanding of product lifecycle management principles and best practices.
• Strong expertise in platform configuration, customization, widget development, business administration, document management, change management, and configuration management within PLM environments.
• Hands-on experience integrating PLM platforms with enterprise applications such as SAP, ERP systems, Salesforce, BIOVIA, and other business systems using APIs, SOAP services, XML, and related integration technologies.
• Proficiency in programming and scripting languages such as Java, JavaScript, SQL, Tcl, and other technologies used to develop custom solutions and automate business processes.
• Experience with source code management, Git, version control, Azure DevOps, and DevOps practices supporting application development, deployment, and operational excellence.
• Strong analytical, troubleshooting, and problem-solving capabilities, with the ability to resolve complex technical and functional issues while maintaining high levels of customer satisfaction.
• Excellent communication, stakeholder management, and training skills, with the ability to effectively collaborate with technical teams, business users, product management, design engineering, and leadership stakeholders.

The base compensation range for this role in the posted location is: $82,082 - $193,440/year

Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law.

The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction.

These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity.

It is not typical for candidates to be hired at or near the top of the posted compensation range.

In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws.

Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include:

• Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave

• Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)

• Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)

• Life and disability insurance

• Employee assistance programs

• Other benefits as provided by local policy and eligibility

Important Notice: Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini's discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation.

Disclaimers

This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodation does not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.

Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.

Click the following link for more information on your rights as an Applicant in the United States. http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law