The Pokémon Company International

Play! Product Operations Manager, Portfolio Execution

The Pokémon Company International • $95K — $172K *
Bellevue, WA 98006In-Person
Consumer Technology
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 5-7 years of relevant professional experience or equivalent expertise.
  • Bachelor's degree in a related field or applicable experience.
  • Excellent verbal and written communication skills.
  • Strong analytical and problem-solving skills.
  • Proficiency in Microsoft Office Suite.
  • Excellent organizational and time management skills.
  • Ability to prioritize and delegate tasks effectively.

Responsibilities

  • Coordinate communication and information flow among Product Operations Managers.
  • Manage synchronized activities within the portfolio’s 'book of work.'
  • Own the comprehensive portfolio view, including resource and risk management.
  • Collaborate with Product & Supply and Content teams to ensure operational execution aligns with programs.
  • Facilitate governance meetings and promote cross-domain reviews with PMs.
  • Drive standardization and eliminate redundancies across regions.
  • Monitor and address project-related concerns, questions, and risks.

Benefits

  • 100% employer-paid healthcare premiums.
  • Generous paid family leave.
  • Employer-paid life and income protection insurance.
  • 401k employer matching for US employees.
  • Pension contributions for UK/IRE/MX employees.
  • Fitness reimbursement and commuter benefits.
  • Hybrid work environment with a focus on work-life balance.
Full Job Description
Get to know the role
  • Job Title: Play! Product Operations Manager, Portfolio Execution
  • Job Summary: As the Product Operations Manager, Portfolio Execution, you serve as the central coordination hub for the embedded Product Operations team. You will oversee the full portfolio of programs across all geographic regions and domains, acting as the primary touchpoint between the regional/domain Program Managers, Supply Chain, Content Management/Creation, and cross-functional leadership. You ensure alignment across portfolio-level strategy, process improvement, change management, and ensure delivery consistency across physical and digital products and player experiences with our internal partners.
  • FLSA Classification (US Only): Exempt
  • People Manager: No


What you'll do
  • Act as the central coordination point across all embedded Product Operations Managers, ensuring seamless information flow, dependency management, and prioritization.
  • Visibility to future plans but Responsible for the synchronized activities to complete active and approved "book of work" (portfolio).
  • Own the end-to-end portfolio view - including roadmap integration, resource allocation, risk aggregation, and executive reporting.
  • Partner closely with Product & Supply, Content Management & Creation teams to align operational execution with program needs.
  • Facilitate portfolio governance meetings and work with existing PMs to ensure there are sufficient cross-domain reviews.
  • Identify synergies, eliminate redundancies, and drive standardization of best practices across regions and domains.
  • Facilitates scrum of scrums with cross functional leads to ensure successful execution of work: on time, to specifications, with a high level of accuracy and efficiency.
  • PMs PXD specifically, outlining the tasks involved n project and delegates accordingly to appropriate teams and PMs.
  • Conducts or ensures risk assessments are executed; reports identified risks to management; provides recommendations for mitigation of risk.
  • Addresses questions, concerns, and/or complaints throughout the project.
  • Acts as a liaison between company, customers, and vendors.
  • Communicates and collaborates with various teams to provide training and information to impacted parties.
  • Ensures compliance with federal, state, local, industry, contractual, and company regulations, standards, specifications, and best practices.


What you'll bring
  • Five (5) to seven (7) years of relevant professional experience or a demonstrated equivalent level of expertise.
  • Bachelor's degree in a related field or a demonstrated equivalent level of applicable experience.
  • Excellent verbal and written communication skills.
  • Excellent interpersonal and customer service skills.
  • Excellent organizational skills and attention to detail.
  • Excellent time management skills with a proven ability to meet deadlines.
  • Strong analytical and problem-solving skills.
  • Strong supervisory and leadership skills.
  • Ability to prioritize tasks and to delegate them when appropriate.
  • Thorough understanding of or the ability to quickly learn about the project or product being developed.
  • Proficiency in Microsoft Office Suite.


Base Salary Range: For this role, new hires generally start between $95,638 - $127,250 per year. The full range is $95,638 - $172,256 per year. This range is applicable for the labor market where the role is intended to be hired. The final base salary is directly related to the candidate's qualifications and professional experience uniquely.

How you'll be successful
  • Passion for Pokémon: Develops an understanding of the Pokémon brand, the impact it has on our people, culture, business, fans, and communities, and applying that knowledge and passion to everything you do.
  • Challenging the Expected: Approaches challenges with curiosity and creativity, embracing the possibility of failure as an opportunity to learn something new, develop innovative ideas, solve complex problems and identify unique opportunities.
  • Integrity and Respect: Demonstrates integrity and respect by leading with empathy, listening to others, seeking out different perspectives, and taking personal responsibility for decisions, actions, and results.
  • Dedicated to Quality: Takes ownership to maintain and promote high standards, looks for new ways to learn and improve, and embraces a growth mindset to seek and apply feedback from others in an effort to continuously improve.
  • Building Relationships: Develops and strengthens relationships, adopting a "team first" mentality and working collaboratively to solve problems and meet shared goals.
  • Delighting Customers: Listens and understands the interests and needs of our customers and stakeholders, making them feel heard and important, and embracing these learnings to continue delivering a unique Pokémon experience.


What to expect
  • An innovative culture driven by impact, delivering meaningful outcomes.
  • Company events that celebrate the spirit of Pokémon.
  • Competitive cash-based compensation programs.
  • 100% employer-paid healthcare premiums for you.
  • Generous paid family leave.
  • Employer-paid life insurance.
  • Employer-paid long and short-term income protection insurance.
  • US Employees: 401k Employer Matching.
  • UK/IRE/MX Employees: Pension Employer Contributions.
  • Fitness reimbursement.
  • Commuter benefit.
  • LinkedIn learning.
  • Comprehensive relocation package for certain roles.
  • Hybrid work environment.


The above statements are intended to describe the general nature and level of work being performed by people assigned to this role. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required. Employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. For roles in the United Kingdom, candidates will need the right to work. In some cases, and for some roles, the Company may be able to arrange a visa. For roles in Ireland, this role requires candidates to have the right to live and work in the Republic of Ireland. However, we welcome applications from all nationalities and may consider supporting an employment permit application, in appropriate and suitable cases.

About The Pokémon Company International

The Pokémon Company is a Japanese company responsible for brand management, production, publishing, marketing, and licensing of the Pokémon franchise, which consists of video game software, a trading card game, anime television series, films, manga, home entertainment products, merchandise, and other ventures. It was established through a joint investment by the three companies holding the copyright of Pokémon: Nintendo, Game Freak, and Creatures. It began operating in 1998 and adopted the moniker Pokémon Ltd. in October 2000. The company is headquartered in the Roppongi Hills Mori Tower in Roppongi, Minato, Tokyo. The company has separate subsidiaries that handle operations in different parts of the world, with the Pokémon Company International supporting the territories outside Asia and being responsible for brand management, licensing, marketing, the Pokémon Trading Card Game, the animated TV series, home entertainment, and the official Pokémon website on the territories outside Asia. The Pokémon Company also handles publishing of all Pokémon video games since 2001 alongside Nintendo. The Pokémon Company is mostly responsible for marketing and funding, while Nintendo handles distribution of the titles in Japan and outside it. Both companies work together in localization, production, QA, and other aspects. The company is solely responsible for publishing and licensing mobile Pokémon titles, unlike console titles where it has help from Nintendo.
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