Description The Role. As Technical Solutions Manager, you are responsible for planning, organizing, and managing technical ERP and API integrations, from sales pitches to launch. This includes scoping integration requirements with prospective clients, conducting product demos and testing, and owning timelines and workstreams to ensure projects are delivered on time and within scope.
Your Mission. Become the trusted technical advisor to prospects, clients and partners for Xe's Platform solutions.
- Develop a deep understanding of integrated solutions to guide prospects and partners to the solution that best fits their business and technology needs.
- Deliver demos that highlight key features and benefits, customizing the demo and delivery to speak to the specific prospect needs.
- Document and analyze feedback, pain points and new feature requests for the Product team to inform and drive the roadmap for continuous product improvement.
- Own the end-to-end technical onboarding of new clients through to go-live.
- Manage timelines, project risks, and issues.
- Develop detailed integration plans and schedules.
- Provide pre- and post-sales technical support to clients, prospects and partners.
- Identify and manage integration dependencies and critical path activities.
- Assist in communicating technical documentation and resources to clients during onboarding.
- Work cross-functionally with sales, product, compliance, and engineering teams.
- Facilitate team and cross-functional meetings to manage priorities and deliverables.
- Ensure compliance with company policies, procedures, and standards.
- Stay up to date on embedded finance and international payments market trends, including competitor solutions.
What You'll Bring - You have experience in technical pre-sales, solutions engineering, integration management, or technical project management, preferably in embedded finance, fintech or payments.
- Strong knowledge of project management methodologies and tools, with keen attention to detail for tracking initiatives, projects, and deliverables.
- Familiarity with ERP platforms (e.g., Microsoft Business Central, Sage) is a strong advantage.
- Excellent communication skills are required, including the ability to communicate complex technical information to various parties, including non-technical members of the organization and client counterparts.
- Knowledgeable in integrations between different systems and platforms using various APIs and technologies.
- Collaborative work style with the ability to work independently and as part of a team; a unifying approach across internal teams; and comfort partnering with the product team on custom flows (e.g., experience with Figma or similar) to design solutions that meet custom requirements.
- You're a self-starter who aims for continuous improvement with high ownership, resilience and a team-first approach.
- You're a champion for the prospect, client or partner internally and develop strong relationships with key internal colleagues to ensure a proactive approach to external counterpart needs.
- You're experienced in explaining how to use and consume APIs; RESTful architecture is preferred.
- Bachelor's degree required.
Perks & Benefits US- Competitive salary + performance-based commission and incentives.
- 3 weeks paid vacation + personal days + sick time + holidays.
- Health, dental, vision and life insurance.
- 401(k) retirement plan with company match.
- Employee Stock Purchase Plan.
- Global Language Program offering language learning opportunities.
- Wellness initiatives supporting physical, mental, and financial well-being.
- Learning, development, and tuition assistance programs.
- Global career opportunities in an inclusive, mission-driven culture.
Xe offers a competitive salary and benefits package. The reasonable estimated pay for this role ranges from $130,000 to $160,000. Actual compensation is based upon factors such as the candidate's skills, qualifications, and experience. In addition, Xe offers a wide range of best-in-class, comprehensive and inclusive employee benefits for this role, including healthcare, dental and vision benefits, retirement plan, paid vacation/sick leave and more.
The position responsibilities outlined above are intended to define the general scope and requirements for performing this job. It is not to be taken as a complete statement of responsibilities or requirements. This job description does not restrict the Company's right to assign or reassign duties and responsibilities to this job as needed. #LI-MH1
