About the RoleOpenLoop is looking for an
Platform Tech Lead, AI Labs who is both a technical authority and a hands-on builder. This is not a DevOps or SRE role. You'll be writing production code, owning system architecture, and setting technical direction for how our infrastructure scales-while still jumping into the trenches when needed.
You'll operate as a player-coach: leading through design, code, and execution.
What You'll Do- Own system design on GCP (Cloud Run, Pub/Sub, BigQuery), including service boundaries, schemas, and reliability trade-offs.
- Lead development of event-driven data pipelines using Airflow, Spark, ETL, and Big Data tooling.
- Drive AI platform integration using open-source LLMs, embeddings, and speech models; define prompt optimization and evaluation strategies (e.g., LangFuse).
- Champion observability and operational excellence across ingestion, QA, and distributed workflows-especially for call transcripts and EHR data (FHIR/Medplum).
- Act as a player-coach: contribute code to critical paths while leading technical projects and mentoring engineers.
- Partner closely with Product, Design, and Clinical Ops to translate complex technical constraints into clear execution paths.
Who You AreRequired Qualifications
- 12+ years of software engineering experience; 5+ years as a Tech Lead or project lead.
- Staff-level scope or equivalent impact.
- Expert-level proficiency in Go, Python, or TypeScript/Node, with strong code review skills.
- Deep experience with distributed systems, containerized deployments (Docker, Kubernetes, Cloud Run), and event-driven architectures.
Strong working knowledge of
GCP networking and data services.
Preferred
- Hands-on experience with open-source LLM hosting (vLLM, Ollama) and modern RAG architectures.
- Background in regulated environments (HIPAA, SOC 2) or healthcare data standards (FHIR, HL7).
- Strong written and verbal communication; comfortable authoring RFCs and technical strategy docs.
Our BenefitsIn addition, for salaried positions you would also be eligible for:
- Medical, Dental, and Vision plans
- Flexible Spending/Health Savings Accounts
- Flexible PTO
- 401(k) + Company Match
- Life Insurance, Pet insurance, and more
