U.S. Bank

Platform Manager - Agilist

U.S. Bank$98K — $115K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent work experience
  • At least three years of related experience
  • Expertise in product model interdependencies and performance metrics
  • Deep understanding of target customers through research and discovery
  • Strong collaboration skills with product managers and engineers
  • Experience in human-centered design facilitation
  • Certified Scrum Master (CSM) preferred

Responsibilities

  • Lead Agile delivery and execution by facilitating team ceremonies and removing blockers
  • Promote Agile ways through coaching and mentoring teams on principles and practices
  • Own Agile processes by driving continuous improvement and identifying anti-patterns
  • Facilitate effective team collaboration through various Agile events
  • Partner with Product Managers to manage backlogs and ensure delivery readiness
  • Drive planning and portfolio alignment by coordinating cross-team dependencies
  • Maintain Scrum discipline ensuring adherence to planning standards

Benefits

  • Healthcare (medical, dental, vision)
  • Life insurance options
  • Short-term and long-term disability coverage
  • Pregnancy disability and parental leave
  • 401(k) and employer-funded retirement plan
  • Paid vacation ranging from two to five weeks
  • Up to 11 paid holidays
  • Adoption assistance
  • Sick and Safe Leave accruals
Full Job Description
Job Description

Agilists at U.S. Bank are customer-obsessed servant leaders focused on enabling product teams to deliver customer value through Agile principles, effective facilitation, coaching, continuous improvement, and operational excellence. This role partners closely with Product Managers, TPMs, Engineers, Business Partners, and Leadership to drive product discovery, planning, delivery, and portfolio alignment while ensuring all product vision, planning, and development activities are grounded in Agile and Product Values & Principles.

Agilists foster a culture of experimentation, learning, and continuous improvement by helping teams evolve strategies and delivery approaches based on customer feedback, business outcomes, and data-driven insights. They champion Agile ways of working, coach teams and stakeholders on Agile practices and mindsets, and keep teams focused on achieving product goals through effective planning, collaboration, transparency, and servant leadership. Through facilitation, metrics, dependency management, and continuous coaching, Agilists enable high-performing teams that consistently deliver value, improve customer outcomes, and drive positive organizational change.

As an Agilist, you will:
  • Lead Agile delivery and execution by facilitating team ceremonies, removing blockers, managing dependencies, and helping teams achieve sprint and roadmap commitments.
  • Promote Agile ways of working through coaching, mentoring, and educating teams and stakeholders on Agile principles, Scrum practices, roles, and responsibilities.
  • Own Agile processes and team health by driving continuous improvement, facilitating retrospectives, establishing working agreements, and identifying Agile anti-patterns.
  • Facilitate effective team collaboration through standups, sprint planning, backlog refinement, demos, retrospectives, QPP, Walk the Wall, and other planning events.
  • Partner with Product Managers and TPMs to maintain prioritized backlogs, support product roadmaps, align strategic objectives, and ensure delivery readiness.
  • Drive planning and portfolio alignment by coordinating cross-team dependencies, supporting OKRs, roadmap planning, capacity planning, and portfolio management activities.
  • Maintain Scrum discipline and delivery readiness by ensuring adherence to Definition of Ready (DoR), Definition of Done (DoD), backlog quality, acceptance criteria, and sprint planning standards.
  • Leverage Agile tools and metrics including Jira, Confluence, Dragonboat, Mural, and KYT to provide transparency, support decision-making, and improve delivery effectiveness.
  • Establish and monitor team performance metrics to improve predictability, delivery outcomes, customer value, and continuous improvement.
  • Support customer-focused product development through discovery, experimentation, personas, story mapping, MVP coaching, and feedback-driven product evolution.
  • Manage governance and operational activities including audit readiness, delivery evidence, compliance requirements, team rosters, funding support, staffing coordination, and onboarding activities.
  • Demonstrate servant leadership by protecting teams from distractions, promoting focus on business outcomes, fostering collaboration, and supporting the team wherever needed.


This role requires working from one of the posted locations three (3) or more days per week.

Basic Qualifications
  • Bachelor's degree, or equivalent work experience'
  • Typically three or more years of related experience


Preferred Skills/Experience
  • Expertise on the critical interdependencies among product model system elements that help and hinder performance; ability to plan and design solutions that synchronize resources to achieve business results using business metrics, key performance indicators, design systems, service blueprints, and reusability
  • Demonstrates deep understanding of target customer through internal/external research and discovery (e.g., creation of personas, story maps, product chartering/mapping experience)
  • Strong collaboration with product managers and software engineers to execute product vision and roadmap
  • Facilitation of cross-functional human-centered design sessions to build empathy for users, create alignment on customer pain-points, and to identify continuous improvements for the product roadmap
  • Preferred skills: product strategy, vision and planning, product discovery, product development, channel alignment and management, adoption, performance measurement and optimization, marketing and analytics
  • Preferred License: Certified Scrum Master (CSM)


Benefits:

Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:
  • Healthcare (medical, dental, vision)
  • Basic term and optional term life insurance
  • Short-term and long-term disability
  • Pregnancy disability and parental leave
  • 401(k) and employer-funded retirement plan
  • Paid vacation (from two to five weeks depending on salary grade and tenure)
  • Up to 11 paid holiday opportunities
  • Adoption assistance
  • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law


Review our full benefits available by employment status here.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $98,175.00 - $115,500.00

Posting may be closed earlier due to high volume of applicants.

About U.S. Bank

U.S. Department of the Treasury is a government agency responsible for promoting economic prosperity and ensuring financial security. The department is responsible for a wide range of activities such as advising on economic and financial issues, encouraging sustainable economic growth, and fostering improved governance in financial institutions.

U.S. Bank Careers

Join the dynamic team at U.S. Bank, one of the nation's top banking institutions, where your career journey is as promising as the services we provide to our customers. At U.S. Bank, we are committed to fostering a culture of innovation, leadership, and diversity that is unmatched in the industry.

Explore Job Opportunities and Growth

At U.S. Bank, we offer a variety of job opportunities that cater to a range of skills and professional interests. Whether you are looking for a position in finance, technology, customer service, or management, U.S. Bank is hiring talented individuals who are eager to contribute to our mission and grow with us.

Internship Programs

Kickstart your career with U.S. Bank’s internship programs. These opportunities are designed for ambitious students who want to gain hands-on experience and develop essential skills in a real-world setting. Our internships provide a platform to engage with experienced professionals and explore potential career paths within the company.

Benefits and Employment Perks

Choosing a career at U.S. Bank means more than just employment. We offer comprehensive benefits designed to enhance your life and well-being. From health and wellness programs to retirement plans, we ensure our team members are supported both personally and professionally.

Our Commitment to Diversity and Inclusion

Diversity and inclusion are at the core of our values at U.S. Bank. We are dedicated to creating an environment where all employees feel valued and included. Our diversity training programs are part of our commitment to an inclusive workplace, where everyone can thrive.

Leadership and Professional Development

Leadership at U.S. Bank is about more than guiding teams – it's about inspiring them. We invest in leadership training and professional development programs that help our employees become the best in their fields. By fostering a culture of learning and growth, we prepare our team members to take on new challenges and leadership roles.

Networking and Innovation

Networking at U.S. Bank goes hand in hand with innovation. Our employees are encouraged to connect with colleagues and industry leaders through various networking events and professional groups. This collaborative environment fuels innovation and allows us to stay ahead in a competitive industry.

Join Our Team

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Learn more about U.S. Bank
Size
68,796 employees
Market Cap
$66.2 billion
Industry
Net Income
$4.9 billion
5 Year Trend
+0.5%
NASDAQ

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