NexHealth

Platform Engineering Manager - Trust Infrastructure

NexHealth$218K — $263K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 6+ years leading high-performing engineering teams
  • 8+ years total industry experience in software engineering
  • Exceptional people leadership and coaching skills
  • Deep experience with large-scale foundational infrastructure
  • Ability to balance engineering velocity with long-term quality
  • Strong collaboration skills with Product, Sales, and Customer Success
  • Experience defining and driving technical roadmaps
  • Builder mindset with experience in scaling teams and systems
  • Strong ownership in ambiguous contexts
  • Bias for action and data-driven decision making
  • Strong first-principles thinking
  • Deep commitment to team development
  • BS/MS in Computer Science or related field or equivalent experience

Responsibilities

  • Set technical and cultural tone as NexHealth's first engineer in Canada
  • Hire and develop a world-class engineering team
  • Mentor and support engineers in career growth
  • Ensure high technical standards through sound engineering processes
  • Partner with leadership to define and execute long-term platform roadmaps
  • Coordinate cross-team collaborations on high-impact initiatives
  • Prototype and productionize solutions for foundational systems

Benefits

  • Full Medical, Dental, and Vision insurance coverage
  • 401K and commuter benefits
  • Flexible paid time off (PTO)
  • Opportunity to work on high-impact projects that enhance healthcare experience
  • Supportive company culture aligned with values of ownership and first-principles thinking
Full Job Description
About the Role

We are seeking an experienced Engineering Manager to help build and scale our foundational platforms. As NexHealth transforms how healthcare professionals deliver care and patients experience it, our internal systems must deliver top-tier quality and customer value at high velocity. As a leading health tech company, we need to ensure that our customers have only the highest levels of trust in us and our systems-which encompasses data infrastructure, engineering excellence, and product and data security.

True innovation can only be sustained when the supporting systems encourage high-caliber engineering output and enable rapid iteration without incurring massive technical debt. Your team will be responsible for building these systems from first principles-prototyping, productionizing solutions, and creating the rising tide that lifts all boats. Delivering high quality features earlier and with safety and security is what truly makes our customers believe that we are the platform to be on.

This role will be based out of Toronto or Vancouver and embraces a hybrid working model that balances remote and onsite work (the specifics of which are at the discretion of NexHealth management). It is an excellent opportunity for a hands-on leader who thrives in a fast-paced environment and is passionate about engineering fundamentals and operational excellence in a complex problem space. No prior experience in health tech is required.

What You'll Do
  • You'll be NexHealth's first engineer based in Canada - setting the technical and cultural tone for what will become a larger team as we expand our footprint north of the border
  • Hire and develop world-class engineers to build a high-performing team
  • Support engineers in their career growth through mentorship, feedback, and leadership development
  • Ensure high technical standards through sound processes (e.g., architecture reviews, testing) and a strong engineering culture
  • Partner with engineering and product leadership to define and execute long-term platform roadmaps
  • Coordinate execution and collaborate across teams to deliver cross-cutting, high-impact initiatives

What You'll Bring
  • Proven track record (6+ years) leading high-performing engineering teams that thrive on innovation
  • 8+ years of total industry experience in software engineering
  • Exceptional people leadership skills with experience coaching engineers
  • Deep experience delivering large-scale foundational infrastructure
  • Strong judgment balancing engineering velocity with long-term technical quality
  • Excellent collaboration skills with the ability to partner effectively across Product, Sales, and Customer Success
  • Demonstrated ability to define and drive technical and organizational roadmaps
  • A builder mindset with a history of scaling teams and systems in fast-paced environments
  • Strong ownership and initiative in ambiguous, evolving contexts
  • Bias for action and data-driven decision making
  • First-principles thinking applied to both technical and organizational challenges
  • Deep care for people development and team health
  • Alignment with NexHealth's core values and mission
  • BS/MS in Computer Science or a related field, or equivalent practical experience

Artificial Intelligence Notice

Artificial intelligence may be used in the recruitment process for this position to assist in screening, assessing, and/or selecting applicants.

Compensation

Actual salaries will vary depending on factors including but not limited to location, experience, and performance. The range listed is just the base salary component of NexHealth's total compensation package for employees. Other benefits may include stock options, an unlimited paid time off policy, and up to 100% coverage on medical, vision and dental insurance.

NexHealth Compensation Range

$218,000-$263,000 CAD

Benefits
  • Full Medical, Dental, and Vision (up to 100% covered)
  • 401K and commuter benefits
  • Flexible PTO
  • High-impact work that directly improves the healthcare experience for millions

Our Values
  • Solve the customer's problems, not yoursWhen making decisions, think from the perspective of the customer. It's easy to make decisions that make our lives simpler, but not the customers.
  • Do the things others are not willing to doAs a Nexer, always go after the hardest problems. Pursue things at the highest quality. Move at the fastest pace.
  • Take ownershipAct like a founder. Own your roles, destinies, mistakes, behavior, and our mission. The buck stops with each of us - no blaming or excuses.
  • Say what's on your mind, with positive intentBe direct, proactive, transparent, and frequent in your communication.
  • Default trustAs a Nexer, you do not have to earn trust, trust is given to you by default. If we by default trust each other, our speed of communication, feedback, information sharing, and overall improvements will be a lot faster.
  • Think in first principlesWe first identify the problem and then break it down to its fundamentals before diving into solutions. We constantly ask "why" to validate our assumptions.

About NexHealth

NexHealth is a healthcare technology company that provides a patient experience management platform for healthcare providers. The platform helps healthcare providers to improve patient engagement, streamline operations, and increase revenue. NexHealth's platform is used by healthcare providers in over 1,000 locations across the United States. The company was founded in 2016 and is headquartered in New York, New York.
Learn more about NexHealth
Size
50 employees
Industry
Founded
2017

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