NTT DATA's Client is seeking a Senior Engineer in Production Management, responsible for the development and overall implementation of software in a complex, critical, and large cross-departmental and multi-disciplinary area. This role is part of a multi-year transformation journey that requires establishing best practices, motivating, and promoting a cultural shift to ensure successful adoption of Engineering Principles and Practices within Production Management.
The role requires a comprehensive understanding of multiple areas within a function and how they interact to achieve the objectives of the function. The candidate will apply in-depth understanding of the business impact of technical contributions and be accountable for the delivery of a full range of end-to-end projects. Excellent communication skills are required for internal negotiation and short- to medium-term planning of actions and resources for their area.
Responsibilities- Demonstrate an in-depth understanding of the Software Development Lifecycle and its integration within the overall technology landscape to deliver scalable, reliable, and resilient applications.
- Operate in a global environment with on-/near-/off-shore matrix reporting structures.
- Work within a highly regulated environment requiring in-depth understanding of regulatory requirements and industry implications for our technologies.
- Improve the service level provided to end users by maximizing operational efficiencies, strengthening incident management, problem management, and knowledge-sharing practices.
- Drive Continuous Delivery and Automation efforts across supported applications through Root Cause Analysis reviews, Knowledge management, Performance tuning, and user training.
- Foster a culture that promotes transparency and innovation to increase team productivity.
- Coach team members and those outside the immediate reporting line about best practices and quickly address anti-patterns.
- Implement the Agile Framework through SCRUM or Kanban and ensure integration with overall organization processes.
- Communicate progress and project status across the organization and manage stakeholders appropriately throughout the execution period.
Qualifications- 8 years of experience in a critical software development role with high business impact and ability to understand how software delivers business value.
- Excellent engineering skills and senior architecture experience.
- Strong working knowledge of key computer science concepts, including networking, operating systems, virtualization, and containerization.
- Polyglot full-stack developer mentality with the ability to pick up new languages and skills.
- Excellent understanding of Software Engineering concepts like Software Development Life Cycle and GitOps.
- Excellent debugging and analytical skills with the ability to isolate root causes across networking/infrastructure, application, and database stacks.
- Operational experience of deploying and running services at scale on top of Docker/Kubernetes stack and a service mesh like Istio is highly desirable.
- Operational experience with orchestration tools for CI/CD and Infrastructure-as-Code tooling (Terraform, Cloud Formation, etc.) is highly desirable.
- Experience delivering software using Agile delivery methodologies is a must (SCRUM/Kanban).
- Operational experience using middleware technologies (MQ, Apache Kafka, etc.) to run services at scale is desirable.
- Strong experience with end-to-end observability stacks (Datadog, AppDynamics, Dynatrace, etc.) is desirable.
- A degree in computer science, mathematics, physics, or a related technical subject is desirable.
- Experience in senior stakeholder management.
- Consistently demonstrates clear and concise written and verbal communication skills.
