Requisition Number: 28632
Required Travel: 0 - 10%
Employment Type: Full Time/Salaried/Exempt
Anticipated Salary Range: $90,501.00 - $130,000.00
Security Clearance: TS/SCI
Level of Experience: Mid
Job DescriptionHII's Mission Technologies division is dedicated to delivering cutting-edge solutions that advance national security and defense objectives. This position is part of our Cyber and Intelligence division, which plays a critical role in supporting Enterprise-Level Security and Modernization efforts across IT infrastructure, cybersecurity, physical facilities, and personnel operations.
The selected candidate will contribute to a high-impact government program focused on enhancing and securing mission-critical systems and environments.
Essential Job ResponsibilitiesAs a ServiceNow Developer, you will:
- Design, configure, and implement ServiceNow solutions aligned with business requirements and ITIL best practices.
- Develop and customize modules, applications, workflows, and integrations within the ServiceNow platform.
- Translate functional and technical requirements into effective, scalable ServiceNow configurations.
- Build and maintain custom scripts, UI policies, client scripts, business rules, and automation workflows.
- Collaborate closely with product owners, process owners, and cross-functional teams to enhance platform capabilities.
- Troubleshoot issues, perform root-cause analysis, and deploy fixes and enhancements.
- Ensure documentation is created and maintained for configurations, customizations, and development work.
- Follow governance, security, and development standards to maintain a stable and compliant ServiceNow environment.
- Identify opportunities to improve processes through automation and platform features
Minimum Qualifications5 years relevant experience with Bachelors in related field; 0 years experience with Masters in related field; or High School Diploma or equivalent and 6 years relevant experience.
- Demonstrated experience developing and maintaining Business Rules, Client Scripts, Script Includes, UI Policies, and UI Actions, Flow Designer / Workflow.
- Experience with ServiceNow/Salesforce/BMC Remedy/Jira integrations (REST/SOAP APIs).
- Experience working within Agile development environments.
- Ability to support ITSM-based implementations and platform configuration.
- Experience with custom application development
- CSWF: 632-Basic
Preferred Requirements5+ years of ServiceNow (preferred), Salesforce, BMC Remedy, or Jira Service Management/Service Desk development experience.
2+ years of JavaScript development experience.
Demonstrated experience with REST/SOAP API integrations, workflow automation design, and agile development
Desired experience: Experience working with CMDB / CSDM aligned data models, ServiceNow IntegrationHub, ServiceNow Service Portal or UI Builder. Experience supporting enterprise-scale implementations and previous work supporting de-customization efforts
Desired: ServiceNow Certified System Administrator (CSA)
ServiceNow Certified Application Developer (CAD)
ServiceNow Certified Implementation Specialist - ITSM (CIS-ITSM)
ServiceNow Certified Implementation Specialist - ITOM (CIS-ITOM)
ServiceNow Certified Application Specialist - Performance Analytics or equivalent platform certifications (Salesforce, BMC, Jira)
The listed salary range for this role is intended as a good faith estimate based on the role's location, expectations, and responsibilities. When extending an offer, HII's Mission Technologies division takes a variety of factors into consideration which include, but are not limited to, the role's function and a candidate's education or training, work experience, and key skills.
HII is more than a job - it's an opportunity to build a new future. We offer competitive benefits such as best-in-class medical, dental and vision plan choices; wellness resources; employee assistance programs; Savings Plan Options (401(k)); financial planning tools, life insurance; employee discounts; paid holidays and paid time off; tuition reimbursement; as well as early childhood and post-secondary education scholarships. Bonus/other non-recurrent compensation is occasionally offered for qualified positions, and if applicable to this role will be addressed by the recruiter at the screening phase of application.
