5-7 years of leadership experience in plant operations, preferably in the concrete or construction industry.
Strong commitment to inspirational leadership and team development.
Demonstrated excellence in customer service and building lasting relationships.
Proficient in scheduling, load planning, and route optimization within dispatch software.
Knowledgeable about DOT regulations and safety standards.
Strong problem-solving and organizational skills in fast-paced environments.
Excellent verbal and written communication skills to foster trust and collaboration.
Responsibilities
Inspire and coach plant team for operational excellence and customer satisfaction.
Manage daily operations including staff scheduling and delivery logistics.
Collaborate with teams to resolve customer issues swiftly and effectively.
Monitor and implement key performance metrics for plant productivity.
Ensure compliance with safety regulations and promote a safety-driven culture.
Facilitate regular team meetings to discuss performance and celebrate achievements.
Build and maintain relationships with customers and suppliers to enhance operations.
Benefits
Comprehensive health and wellness programs.
Opportunities for professional development and training.
Retirement savings plan with employer contributions.
Generous paid time off and holiday schedule.
Employee recognition programs to celebrate achievements.
Full Job Description
Your Mission & Key Responsibilities
Lead with purpose: Inspire, coach, and develop your plant team to achieve operational excellence and deliver outstanding service to every customer.
Oversee daily plant operations: Manage staff scheduling, load planning, and route optimization to ensure efficient and timely concrete deliveries.
Champion customer service: Collaborate with drivers, dispatch, and sales teams to exceed customer expectations and resolve any issues with urgency and care.
Drive performance: Implement and monitor key metrics to assess plant efficiency, productivity, and service quality.
Foster a culture of safety: Ensure full compliance with safety regulations and company policies, creating a safe and positive work environment for all.
Promote teamwork: Conduct regular meetings to review performance, address challenges, and celebrate successes.
Build relationships: Develop strong connections with customers, suppliers, and SRM team members to support seamless operations.
Contribute to growth: Participate in strategic planning and budgeting, sharing insights to enhance plant efficiency and profitability.
What Sets You Apart
Inspirational leadership style with a passion for developing high-performing teams.
Commitment to delivering exceptional customer service and building lasting relationships.
Strong organizational and problem-solving skills; able to prioritize and adapt in a fast-paced environment.
Deep understanding of logistics, supply chain management, or plant operations-experience in the concrete or construction industry is highly valued.
Proficiency with dispatch software, Microsoft Office Suite, and a willingness to learn new systems.
Knowledge of DOT regulations and safety standards for transportation and delivery.
Excellent communication and interpersonal skills; you build trust with team members, customers, and partners.
Dedication to safety, quality, and continuous improvement.
Willingness to undergo SRM's pre-employment screenings.
