Job Description

The Ward Law Group is seeking an experienced Plaintiff Personal Injury Reductions Manager to lead our Reductions Department. This role is responsible for managing and developing a team of Reductions Specialists and Team Leads while overseeing departmental operations, improving performance, and ensuring accurate, timely, and compliant settlement reductions.

The ideal candidate is an experienced plaintiff personal injury leader who has successfully managed reductions teams, negotiated complex medical liens, and driven measurable operational results in a high-volume environment.

Responsibilities

• Lead, coach, and develop a team of Reductions Specialists and Team Leads.
• Oversee daily department operations, workflow, and productivity to ensure timely case resolution.
• Review and assist with complex hospital, medical provider, and lien negotiations.
• Monitor departmental performance, quality, and turnaround times while implementing process improvements.
• Collaborate with attorneys and firm leadership to resolve escalated matters and improve operational performance.
• Review settlement documentation for accuracy and ensure compliance with firm policies, attorney direction, and applicable legal and regulatory requirements.
• Recruit, train, and conduct performance evaluations for team members.

Qualifications

• Minimum 5 years of recent experience handling medical lien reductions, hospital negotiations, and settlement support within a Plaintiff Personal Injury law firm.
• Minimum 3 years of experience leading or managing a team of legal professionals in a Plaintiff Personal Injury law firm.
• Demonstrated success managing departmental performance through productivity, quality, or turnaround time metrics in a high-volume environment.
• Bilingual in English and Spanish.
• Experience using Litify (Salesforce) or a comparable legal case management system.

Additional Information

Eligible employees enjoy a competitive benefits package, including:

• Medical, Dental & Vision Insurance
• Company-paid Life Insurance
• Short-Term Disability
• Long-Term Disability
• Supplemental Insurance Options
• 401(k) with Company Match
• Paid Time Off
• Employee Assistance Program (EAP)

Join Our Team

At The Ward Law Group, every role contributes to changing lives.

If you're looking for an opportunity to grow your litigation career, maximize client recoveries, and work alongside a high-performing legal team, we'd love to hear from you.

Apply today and become part of a team committed to excellence, accountability, and changing lives-one client at a time.

The Ward Law Group is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at The Ward Law Group via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from The Ward Law Group HR/Recruitment will be deemed the sole property of The Ward Law Group. No fee will be paid in the event the candidate is hired by The Ward Law Group as a result of the referral or through other means.

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