PSI Services

PIEE SME (2781)

PSI Services • $100K — $120K *
Indian Head, MD 20640In-Person
Education, Government & Non-Profit
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Active Secret Clearance required for government access.
  • Minimum 7 years of relevant PIEE experience or its modules.
  • Proficiency in Microsoft Office Suite essential.
  • Ability to work independently while interfacing with senior/executive management.
  • Strong written and verbal communication skills, emphasizing customer service.

Responsibilities

  • Support NAVSEA ERP's PIEE release management efforts.
  • Act as liaison with NAVSEA PIEE Government Administrators.
  • Analyze PIEE releases for implications on NAVSEA operations.
  • Coordinate testing phases with Subject Matter Experts.
  • Identify deficiencies and propose business work-arounds.
  • Oversee deployment training and end-user support for PIEE releases.
  • Prepare documentation for user training and assist with help desk queries.

Benefits

  • Work in a hybrid environment (onsite in Indian Head, MD and remote options).
  • Opportunity to engage directly with senior Navy officials.
  • Develop specialized knowledge in a critical Navy ERP system.
  • Gain experience in release management and user support training.
Full Job Description
PSI Pax, Inc. has an exciting opportunity for a PIEE SME to join our team in support of our client in Indian Head, MD and remote.

Duties & Responsibilities:

Support release management for the NAVSEA ERP Business Office (NEBO) for the Procurement Integrated Enterprise Environment (PIEE). Performs tasks related to deployment and sustainment of PIEE modules including:
  • Serve as liaison with NAVSEA PIEE Government Administrators (GAMs).
  • Assess PIEE releases for impacts to NAVSEA and provide the results of analysis to GAM Community.
  • Coordinate release testing with NAVSEA Subject Matter Experts in the appropriate PIEE module, compile results, and identify deficiencies along with business impacts.
  • Recommend business work-arounds for system defects.
  • Support PIEE release deployment to NAVSEA Users including preparation of pre-release communications, responding to end user trouble tickets, support release-related training, and monitor interface data for accuracy.
  • Prepare documentation required for end-user training.
  • Coordinate with users and the PIEE PMO to meet changing user access requirements, communicate defects, recommended solutions, and information security policies.
  • Respond to NAVSEA End User PIEE Help Desk Tickets.
  • Support data call responses to PIEE user community and/or auditors.
  • Apply thorough technical and business knowledge of the PIEE System in performing operations of complex difficulty in order for the system to meet the ongoing Navy business operations requirements.

Required Qualifications:
  • Secret Clearance. Candidate selected will be subject to a Government background investigation and must meet eligibility requirements for access to classified information.
  • Must have at least seven (7) years of related experience in a PIEE and/or its modules.
  • Must be proficient in Microsoft Office Suite.
  • Must work well independently; have the ability to interface with customers in senior/executive level positions.
  • Must have strong written and verbal communication skills and must provide customer service both internally and externally.

Desired Qualifications:
  • Navy ERP experience is desired.
  • Familiarity with trouble ticket systems such as the National Help Desk Service Manager (NHDSM) or similar is desirable.

Education Requirements:
  • Bachelor's Degree (Any Business or IT discipline).

Education Substitution:
  • An additional three (3) years of directly related experience can be substituted for degree.

About PSI Services

PSI Services is a professional services company that provides a range of solutions to help businesses and organizations manage their workforce. The company offers a variety of services, including talent assessment, certification and licensure testing, and training and development. PSI Services works with clients in a range of industries, including healthcare, finance, and government, and has a global presence with offices in the United States, Canada, and Europe. The company is committed to providing high-quality services and has a strong reputation for delivering reliable and effective solutions to its clients.
Learn more about PSI Services
Size
2,000 employees
Industry
Business Services
Founded
1970
* Ladders Estimates

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