Sutter Health

Pharmacy Technician, Medication Management Navigator

Sutter Health$83K — $104K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Graduation from an accredited Pharmacy Technician program or met Board of Pharmacy requirements for registration.
  • Registered Pharmacy Technician (PHRMTECHR) or other relevant certification (e.g., PHARMT, PHARMC, PHARMI).
  • 1 year of recent relevant experience in a pharmacy setting.
  • Knowledge of medical terminology and pharmaceutical regulations.
  • Strong written and verbal communication skills for diverse audiences.

Responsibilities

  • Process and submit prior authorizations for specialty medications; expedite approvals with payers.
  • Assist patients with financial aid applications, including copay cards and grants; liaise with manufacturers and assistance programs.
  • Ensure compliance with accreditation standards, collaborating with quality assurance on documentation.
  • Manage cold chain packaging and shipping for temperature-sensitive medications; ensure compliance in tracking deliveries.
  • Support specialty pharmacy patients with medication adherence and care coordination; communicate with healthcare providers.
  • Coordinate medication inventory management with pharmacy and clinic teams; ensure timely replenishment and tracking of medications.
  • Facilitate seamless patient care by collaborating with pharmacists and healthcare providers; participate in team meetings for workflow improvements.

Benefits

  • Comprehensive benefits package including health and wellness programs.
  • Opportunities for professional development and continuous learning.
  • Supportive work environment with a focus on compliance and patient care.
  • Regular interaction with a diverse group of healthcare professionals.
Full Job Description
Organization:
ABSMC-Alta Bates Herrick Campus

Position Overview:
Performs pharmaceutical procedures for medication preparation and distribution that ensure safe, effective, and cost-efficient medication therapy. Exercises sound judgment and develops clinical skills to provide pharmaceutical support to the patient's plan of care based on the diagnosis in a timely manner. Adheres to all local/state/federal regulations, codes, policies, and procedures to ensure privacy and safety. May also be responsible for performing specific procedures and/or orienting other staff to the department.

Job Description:

Key Responsibilities:
  • Prior Authorization: Process and submit prior authorizations for specialty medications; follow up with payers to expedite approvals.
  • Financial Assistance: Assist patients in obtaining financial aid, including copay cards and grants; liaise with pharmaceutical manufacturers and assistance programs.
  • Accreditation & Compliance: Ensure compliance with accreditation standards (e.g., URAC, ACHC); collaborate with the quality assurance team on documentation.
  • Cold Chain Packaging & Shipping: Manage cold chain packaging for temperature-sensitive medications; coordinate shipping and track deliveries to ensure compliance.
  • Patient Management: Support specialty pharmacy patients with medication adherence, refill reminders, and care coordination; communicate with healthcare providers.
  • Coordination of Inventory Management: Coordinate with pharmacy and clinic teams regarding medication inventory, ensuring proper stock levels and timely replenishment. This includes tracking shipping and delivery of medications as needed in collaboration with the pharmacy team.
  • Collaboration: Work with pharmacists, healthcare providers, and the pharmacy team to ensure seamless patient care and facilitate communication between the clinic and the pharmacy; participate in team meetings for workflow improvements.


Work Environment:
  • Clinic-based role that works closely with the pharmacy team. This position requires regular interaction with patients and healthcare professionals, ensuring smooth coordination of patient care. The role involves a fast-paced environment with an emphasis on compliance and regulatory standards in patient care and medication management.


EDUCATION
  • Graduation from an accredited Pharmacy Technician program
  • OR " Met Board of Pharmacy requirements to obtain registration"


CERTIFICATION & LICENSURE
  • PHRMTECHR-Registered Pharmacy Technician
  • OR PHARMT-Pharmacy Technician
  • OR PHARMC-Certified Pharmacy Technician
  • OR PHARMI-Pharmacy Intern


TYPICAL EXPERIENCE
  • 1 year of recent relevant experience


SKILLS AND KNOWLEDGE
  • Knowledge of medical terminology, generic and trade pharmaceutical names, pharmaceutical calculations, and laws and regulations.
  • Knowledge and understanding of different Pharmacy practice settings, including narcotic delivery and procedures.
  • Knowledge and ability to identify and employ pharmaceutical and medical terms, abbreviations, and symbols commonly used in prescribing, dispensing, and record keeping of medications.
  • Requires basic working knowledge of legal requirements and accreditation standards, including The Joint Commission, Title XXII, Department of Homeland Security (DHS), Drug Enforcement Administration (DEA), Food and Drug Administration (FDA), and United States Pharmacopeia (USP).
  • Possess written and verbal communication skills to explain sensitive information clearly and professionally to diverse audiences, including non-medical people.
  • Well-developed time management and organizational skills, including the ability to prioritize assignments and work within standardized operating procedures and scient.


Job Shift:
Days

Schedule:
Full Time

Shift Hours:
8

Days of the Week:
Monday - Friday

Weekend Requirements:
None

Benefits:
Yes

Unions:
No

Position Status:
Non-Exempt

Weekly Hours:
40

Employee Status:
Regular

Pay Range is $40.05 to $50.06 / hour

The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate's experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health's comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.

About Sutter Health

Sutter Health is a not-for-profit health system in Northern California, headquartered in Sacramento. It includes doctors, hospitals and other health care services in more than 100 Northern California cities and towns. Major service lines of Sutter Health-affiliated hospitals include cardiac care, women’s and children’s services, cancer care, orthopedics and advanced patient safety technology.
Learn more about Sutter Health
Size
58,000 employees
Industry
Founded
1981

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