Newport News, Virginia
Hiring Range$144,300.00 - $209,250.00/AnnualActual pay is determined based on job-related factors such as relevant experience, education, credentials, skills, internal equity, and business needs.
OverviewThe Pharmacy Supervisor - Medication Access Programs provides operational and clinical leadership for centralized medication access services supporting infusion, specialty, and ambulatory medication access programs. This position directly supervises Medication Access Pharmacists and Pharmacy Technicians and is responsible for medication access performance, therapy initiation, referral and site-of-care coordination, payer and reimbursement optimization, and patient access outcomes.
In addition to leadership responsibilities, the supervisor functions as a staffing clinical pharmacist and actively participates in direct patient care and medication access operations to support service continuity, maintain clinical competency, and ensure timely, safe, and patient-centered access to therapy. The supervisor collaborates closely with providers, pharmacy, infusion operations, revenue cycle, patient assistance, payer relations, and technology teams to optimize access, improve patient and provider experience, and support enterprise performance goals.
What you will do- Provide operational leadership and direct supervision of centralized medication access services including staffing oversight, workload management, workflow optimization, quality performance, and daily operations
- Lead medication access strategy and performance through referral governance, therapy initiation oversight, payer and reimbursement optimization, site-of-care coordination, and enterprise medication access initiatives
- Coach, mentor, develop, and evaluate pharmacists and technicians while promoting accountability, engagement, professional growth, and team performance
- Partner with providers, pharmacy, infusion operations, revenue cycle, patient assistance, payer relations, and technology teams to improve access outcomes, reduce barriers to care, and enhance patient and financial performance
- Lead quality improvement, analytics, regulatory readiness, performance reporting, and workflow redesign initiatives to advance enterprise medication access goals
- Function as a staffing clinical pharmacist and provide direct patient care through medication access operations, therapy plan development, clinical review, and issue resolution to support operational continuity and timely access to therapy
QualificationsEducation- Bachelors Degree, or higher in Pharmacy (Required) or
- Program Graduate, If a foreign graduate of Pharmacy, has completed all requirements for equivalency as outlined by the National Associate of Board of Pharmacy (NABP). (Required)
Experience- 2 years Related Pharmacist experience in related practice setting (Required)
- 1 year ASHP PGY1 residency training (Preferred)
- Previous supervisory/leadership experience preferred (may be in an informal role) (Preferred)
Skills and Abilities- Advanced knowledge of ambulatory and infusion pharmacy practice, medication access operations, specialty medication management, and evidence-based medication use across multiple care settings
- Ability to apply expertise in medication access strategy, reimbursement methodologies, prior authorization processes, payer utilization management, site-of-care optimization, and healthcare financial stewardship
- Demonstrated leadership and supervisory skills necessary to effectively recruit, develop, coach, evaluate, and lead pharmacists and technicians while fostering accountability, engagement, and high team performance
- Maintains proficiency in direct patient care, therapy plan development, clinical decision making, and medication access workflows to support operational continuity and high-quality patient outcomes
- Strong analytical, quality improvement, and problem-solving skills to evaluate performance, identify barriers, implement workflow improvements, and drive measurable operational outcomes
- Proficiency in healthcare technology and medication-use systems including electronic health records, clinical decision support tools, reporting platforms, and operational dashboards
- Strong communication, facilitation, change leadership, and relationship management skills and ability to effectively collaborate across multidisciplinary teams while exercising independent judgment and enterprise thinking
Licenses and Certifications- Licensed Pharmacist - Virginia Department of Health Professions (VDHP) within 60 Days(Required)
- Board of Pharmacy Specialties (BPS) - Board of Pharmacy Specialties (Preferred)
