Requisition No: 872889

Agency: Department of Health



Pay Plan: Career Service

Position Number: 64000926

Salary: $110,000 - $120,000

Posting Closing Date: 06/11/2026

Total Compensation Estimator Tool

Open Competitive Job Opportunity

Your Specific Responsibilities:

Responsible for the supervision of staff including appraisals, planning and directing work, approving leave, and having the authority for hiring and taking disciplinary action or effectively recommending such actions. Employee activity records (EARS), and travel vouchers. This position involves work directing, planning, monitoring, and evaluating a pharmacy program. This position is responsible for developing and coordinating the Pharmacy Services within the Department of Health in Duval County, including managing the department's budget. This position may also be responsible for direct patient care (administering medications or vaccinations).

Public Health Competency Domain 1: Analytical/Assessment skills

• Analyzes data and uses problem solving skills while working within a team environment.
• Provides guidance regarding appropriate community resources.
• Serve as a consultant to the pharmacists, pharmacy technicians, medical providers, and clinical staff.
• Demonstrates self-awareness and a commitment to personal development.
• Demonstrates public service professionalism and integrity.
• Dispense prescriptions in accordance with various programs that the Health Department supports (ie: HIV/AIDS, Tuberculosis, Family Planning, Sexually Transmitted Diseases, Epilepsy, Insulin, etc.). Duties include data entry of prescription information, dispensing medications, quality assurance, providing medication education and counseling to patients, and providing clinical assessment that is necessary to ensure patient safety and improve compliance.
• Provides drug information to health care professionals and/or clients as well as patient consultation. Instruct patients (and/or parents) on medication administration techniques as applicable.
• Maintains and monitors the records and medication profiles of patients enrolled in various programs. Prepares and coordinates the appropriate pay sources, program codes and forms for proper pharmacy billing.
• Maintains a perpetual inventory control system for drugs and other items as appropriate. Orders drugs from wholesaler or supplier on a daily basis (or as required).
• Performs all duties and responsibilities as defined by the Florida Board of Pharmacy.
• Generates and/or reviews monthly reports of the different programs to monitor expenditures and ensure accuracy.
• Reports any problems/deficiencies to the Medical Executive Director and helps to develop solutions.
• Reads and evaluates pharmacy literature and medical journals to keep informed of new developments related to all pharmaceutical operation.

Public Health Competency Domain 2: Policy development/Program planning skills

• Drives a culture of achievement and fosters a quality focus in the Pharmacy program.
• Establishes program work plans, standards, strategies, and goals that exceed program performance measures.
• Monitors and evaluates program and team member progress toward performance measures. Identifies and executes opportunities for improvement.
• Ensures formulation of, adherence to, and updating of policies and procedures related to pharmacy services.
• Leads, assures, and documents coordination and implementation of pharmacy related service activities to identified high-risk populations (i.e. HIV patients, behavioral health patients).
• Coordinates and implements pharmacy-related training for department and team personnel, professional groups (i.e., county/state & health facilities), and community partners.
• Implements and participates in quality assurance functions (i.e., monthly program reviews, inventory, audits, and team member evaluations).
• Nurtures talent of team members. Seeks opportunities to mentor team members to implement high quality service

Public Health Competency Domain 3: Communication skills

• Confidently, clearly, and concisely presents messages in writing, orally, in person, and through electronic means.
• Adapts communication style and message to audience.
• Interprets demographic, statistical, programmatic, and scientific information for use by professional and lay audiences.
• Anticipates reactions and prepares responses to address audience concerns.
• Checks for understanding and does not allow misunderstandings to linger.
• Seeks and initiates input from other federal, state, or local organizations and partners to increase efficiency and impact of the department.
• Ensures and coordinates a variety of communication channels to disseminate relevant information.

Public Health Competency Domain 4: Cultural Competency skills

• Ensures the consideration of the role of cultural, social, and behavioral factors in the accessibility, availability, acceptability, and delivery of services.
• Ensures team members utilize a variety of strategies for interacting with persons from diverse backgrounds.

Public Health Competency Domain 5: Community Dimensions of Practice skills

• Serves as a program liaison with administration, other health department programs, related organizations, academia, and community partners.
• Establishes and maintains positive mutually beneficial relationships with key stakeholders.
• Negotiates the use of community assets and resources through formal and informal agreements.
• Evaluates the benefit and effectiveness of partnerships and relationships on client access and provision of services, program policies, procedures, and resources. Leads adjustments as appropriate.

Public Health Competency Domain 6: Public Health Sciences skills

• Ensures the application of basic public health sciences to programmatic policies, procedures, and access and provision of services (including, but not limited to epidemiology, environmental health sciences, health services administration, and social and behavioral health sciences).
• Stays abreast of current research related to pharmaceuticals, treatment, social determinants of health, and other public health principles that could positively impact pharmacy services.

Public Health Competency Domain 7: Financial Planning/Management skills

• Involved in maintaining a financially viable and cost competitive program.
• Confirms program strategies, standards, revenues, and expenditures are linked to the DOH-Duval spending plan.
• Appropriately plans to meet facility and major equipment needs.
• Assists in the hiring, orientation and onboarding of new team members.
• Properly supports team members in their daily duties, growth and development, motivation, rewards and recognition, and performance evaluations.
• Ensure and attend team meetings regularly.
• Implements an accountability system to address team member and client concerns and resolutions.
• Positively resolves internal and external conflicts.

Public Health Competency Domain 8: Leadership and Systems Thinking skills

• Develops the strategic direction of the program in accordance with performance measures.
• Applies knowledge and uses emerging trends and long-term opportunities to align programmatic operations with strategic priorities.
• Incorporates ethical standards of practice as the basis of all interactions with team members and partners.
• Promote mentoring, peer advising, coaching or other personal development opportunities for self and team to ensure high quality pharmacy services.
• Works with the management team, physicians, nurses, health support technicians, human service counselors, senior clerk and other staff to develop and provide an interdisciplinary team approach to case management.
• Works in collaboration with other administrators to assist in hiring and retaining competent clinical staff.
• Assists in research, grant writing, and academic presentations regarding pharmacy related topics. Prepares reports accordingly.
• Explores local resources and meets with alternative service delivery providers to promote client access to health care through community agency collaboration.
• Consults with other entities in the community to identify and develop linkages with alternative resources/providers.
• Cultivates and maintains professional affiliations with colleagues and other community and state agencies.
• Represents DOH-Duval at local meetings, state conferences, coalitions, workshops, and seminars regarding pharmacy related issues.
• Attends provider meetings, in-services, seminars and trainings for self improvement, increased competency, and retention of skills.
• Participates in orientation and staff development programs for persons assisting with client care.
• Provides quality educational opportunities for students.
• Performs other related duties

Required Knowledge, Skills, and Abilities:

The Pharmacy Manager demonstrates the following leadership competencies for the management and supervision of their team:

Emotional Presence - maintains appropriate self-confidence and controls emotional reactions when relating to others in a group or one-on-one so effective communication can occur. Communicates without ridicule, threats, or emotional outbursts. Allows time for practice of new tasks or skills. Explains reasoning behind own opinions. Remains calm in high-pressure situations. Demonstrates high standards of ethical conduct.

Budget Management- monitors expenditures in support of programs and policies. Identifies cost-effective approaches.

Impact and Influence - possesses an intention to persuade, convince, influence, or impress others in support of DOH-Duval vision, mission, and strategy. Promotes professional leadership and growth.

Managing Change - motivates, trains, and develops a diverse workforce and provides an environment conducive to achievement and growth.

Staffing - assesses current and future staffing needs based on agency goals and budget realities. Ensures staff are appropriately selected, developed, utilized, appraised, and rewarded; takes corrective action appropriately.

Interpersonal - establishes productive, cooperative relationships with subordinates, peers and management. Understands and responds to others' needs and priorities. Resolves conflict in positive ways. Works in collaboration with all partners.

Judgment - weighs alternative courses of action and makes decisions that reflect factual information and are based on rational and logical assumptions that take organizational resources into consideration. Ensures adherence to protocol, policies, and procedures.

Knowledge:

Computer - Basic knowledge of commonly used software, such as Microsoft Outlook and Word.

Customer Service - Knowledge of principles and processes for providing good customer service.

English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Medicine and Dentistry - Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.

Psychology - Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.

Typing - Ability to navigate a computer keyboard with efficiency and accuracy and at a speed that facilitates completion of documentation at point of care.

Skills:

Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate; and not interrupting at inappropriate times.

Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Instructing - Teaching others how to do something.

Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

Reading Comprehension - Understanding written sentences and paragraphs in work related documents.

Service Orientation - Actively looking for ways to help people.

Time Management - Managing one's own time and the time of others.

Writing - Communicating effectively in writing as appropriate for the needs of the audience and the ability to read and understand information and ideas presented in writing.

Abilities:

Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.

Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).

Near Vision - The ability to see details at close range (within a few feet of the observer).

Oral Comprehension - The ability to listen to and understand informat