Hub International Limited

Pharmacy Benefits Account Manager

Hub International Limited$70K — $95K *
Pharmaceuticals & Biotech
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 4+ years of experience in Pharmacy Benefit Management (PBM) operations or similar roles.
  • Bachelor's degree or equivalent experience required.
  • Intermediate knowledge of the PBM industry and its stakeholders.
  • Experience in evaluating PBM models and pricing types.
  • Strong understanding of the PBM contracting life cycle.
  • Proficient in CRM tools like Salesforce or Monday.com.
  • Excellent verbal and written communication skills.
  • Detail-oriented with a keen eye for accuracy in deliverables.

Responsibilities

  • Collect and validate pharmacy data for analysis.
  • Identify inconsistencies in data while using various tools.
  • Proactively manage projects and assignments based on team directives.
  • Track and update business activities for the HUB Pharmacy Practice.
  • Assist pharmacy consultants in client meetings and engagements.
  • Support the development and maintenance of pharmacy operations workflows.
  • Build and maintain professional relationships within the HUB Pharmacy Practice.

Benefits

  • Eligible for remote or hybrid work arrangements.
  • Work-life balance support.
  • Opportunities for professional development.
  • Collaborative team environment.
  • Access to modern tools for data management and analysis.
Full Job Description

SUMMARY:

The Pharmacy Benefits Account Manager (PBAM) is a new role in a rapidly growing team.  PBAM role will support the HUB Pharmacy practice in the delivery of PBM strategy and data driven analysis.  The PBAM will work directly with Pharmacy Consultants to support the Request for Proposal (RFP) process, create ad-hoc reports as well as prepare drafts of client-facing deliverables.  The ideal candidate will have a well-rounded understanding of pharmacy benefits, enjoy working in a face paced environment, and demonstrate strong problem-solving skills.

ROLE RESPONSIBILITIES:

  • Pharmacy data collection, validation, and preparation for analysis and deliverables.
  • Use of multiple tools and access points to obtain the data, with consideration in locating inconsistencies in the data and information.
  • Must proactively manage projects, workload, initiatives, and assignments as determined by the HUB Pharmacy Practice team.
  • Work within the HUB Pharmacy Practice team to manage, track, and update core business activities for tracking & business advancement purposes.
  • Support lead pharmacy consultants on client engagements and meetings.
  • Contributes directly to support of the design, implementation, and maintenance of standardized pharmacy team operations workflows & pharmacy analytics strategies.
  • Establish productive and professional relationships with all members of the HUB Pharmacy Practice.
  • Candidate can be a work from home or hybrid employee.

CANDIDATE REQUIREMENTS:

  • 4-years+ minimum work experience in Pharmacy Benefit Management (PBM) operations, account management, or underwriting, pharmacy consulting analytics, or general pharmacy benefits analytics.
  • Bachelor's degree from four-year college or university or equivalent combination of education and experience. 
  • Intermediate knowledge of PBM Industry, stakeholders, intermediaries, and buyers.
  • Experience evaluating and explaining various PBM models, pricing types and products.
  • Strong understanding of PBM contracting life cycle.
  • Experience managing and updating CRM tools (i.e., Salesforce, Monday.com).
  • Refined verbal and written communication skills.
  • Accomplished project manager who can juggle multiple priorities and adjust to dynamic environment.
  • Detailed oriented and accurate in producing work deliverables, and capable of performing reasonability reviews of pharmacy reports, and general analytics content.
  • Established history of working independently in remote or office environment.
  • Must approach all tasks with a sense of urgency to meet deadlines assigned in a cross-functional environment.
  • Must possess advanced skills in the current Microsoft Office suite of applications, specifically – MS Outlook, MS Excel, MS PowerPoint, & MS Word
    • Outlook – ability to manage email volume and keep calendar up to date
    • Excel – the ability to learn basic & advanced data lookup & arithmetic calculative functions (V_lookups, SUMIFS, &etc.)
    • PowerPoint – the ability to assemble content in standardized PowerPoint templates.
    • Word – the ability to review, tracked, edit changes, and make document comparisons.
  • Power Business Intelligence (BI) experience preferred
  • Must have the ability and desire to be part of a collaborative team & business environment, managing multiple priorities day-to-day.

Department Account Management & Service

Required Experience: 2-5 years of relevant experience

Required Travel: Negligible

Required Education: High school or equivalent

About Hub International Limited

Hub International Limited is a leading full-service global insurance broker providing property and casualty, life and health, employee benefits, investment and risk management products and services. With more than 13,000 employees in offices located throughout North America, Hub's vast network of specialists provides peace of mind on what matters most by protecting clients through unrelenting advocacy and tailored insurance solutions.
Learn more about Hub International Limited
Size
13,000 employees
Industry
Founded
1998

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