Pest Control Branch Manager - Iowa City, IA

Fox Pest Control

$85K — $120K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-10+ years of management experience in operations or service industry
  • Bachelor's Degree preferred
  • Experience in pest control is a plus
  • Proven team development and accountability skills
  • Strong communication and leadership abilities
  • Experience with budgeting and financial management
  • Sales aptitude with ethical closing focus
  • Ability to work in varying physical conditions, including lifting up to 50 lbs.

Responsibilities

  • Lead branch operations focusing on efficiency and growth
  • Build a positive performance-driven culture
  • Coach and mentor team members for professional development
  • Oversee sales performance with daily activity check-ins
  • Enhance customer retention through accountability and improvement
  • Manage branch financials including budgeting and P&L oversight
  • Recruit, onboard, and foster team member development
  • Collaborate with support teams for operational efficiency
  • Ensure safety and compliance with industry regulations
  • Model ethical service and servant leadership

Benefits

  • Thriving in a service-focused, people-first culture
  • Opportunity to grow a high-performance team
  • Work in a stable, growing industry with meaningful impact
  • Autonomy in operations with strong organizational support
  • Emphasis on integrity and follow-through
Full Job Description
About the Role - Branch Manager

As a Fox Pest Control Branch Manager, you will lead a high-performance operations team responsible for service excellence, customer satisfaction, and branch growth. You will own the success of your branch and create an environment where team members feel supported, valued, and inspired to grow.

This role blends operations management, leadership, coaching, financial oversight, and strategic decision-making. You'll be the primary leader responsible for developing future managers, strengthening operational processes, and driving consistent sales and service results.

What You'll Do

  • Lead the entire branch operations function with a focus on efficiency, customer satisfaction, and revenue growth
  • Build a strong, positive culture that supports performance, personal development, and teamwork
  • Coach and mentor employees through field evaluations, training sessions, and professional development plans
  • Oversee sales performance and lead daily activity check-ins to ensure goals are met
  • Improve customer retention through service mindset, accountability, and continuous improvement
  • Manage branch financials; including budgeting, expense control, and P&L oversight
  • Recruit, hire, onboard, and develop team members
  • Collaborate with support teams to optimize workforce planning, routing, billing, and customer communication
  • Ensure safety, regulatory compliance, and adherence to industry standards
  • Lead by example; modeling reliability, ethical service, and servant leadership

Qualifications

  • 5-10+ years of management experience (operations, service industry, or business leadership)
  • Bachelor's Degree (preferred)
  • Experience in pest control (preferred, not required)
  • Proven ability to develop teams and hold employees accountable to high performance standards
  • Strong communication, leadership, and interpersonal skills
  • Experience managing budgets, operational KPIs, and business financials
  • Sales aptitude with a focus on ethical, relationship-driven closing
  • Ability to lift up to 50 lbs., access attics/crawl spaces as needed, and work in various weather conditions
  • Valid driver's license and clean driving record

Why You'll Love Leading at Fox

  • You thrive in a service-focused, people-first culture
  • You're energized by growing a high-performance team
  • You value integrity and follow-through
  • You want meaningful work in a stable, growing industry
  • You enjoy leading operations with both autonomy and strong organizational support
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