Toromont Energy Systems

Performance & Integration Lead

Toromont Energy Systems • $78K — $98K *
Concord, ON L4K 0A6In-Person
Technical Services
Less than 5 years of experience
1 week ago
Job Overview by Ladders

Qualifications

  • 3 to 6 years of experience in mining technology solutions
  • 2-4 years in a team supervision role
  • Educational background in Engineering (Mechanical, Electrical, Computer, IT, Other)
  • P.Eng/PMP certification considered an asset
  • Experience with MineStar Solutions and related technologies

Responsibilities

  • Project Manage installations and implement MineStar Solutions efficiently
  • Act as primary customer contact and site performance manager
  • Resolve software and system issues in collaboration with Caterpillar
  • Manage communications from technical support to customers
  • Mentor and train field technicians on best practices
  • Coordinate efforts among underground and surface teams

Benefits

  • Emphasis on safety and well-being within the organization
  • Exposure to premium equipment and brands (Caterpillar)
  • Opportunities for continuous learning and development
  • Competitive total rewards package including wages and benefits
  • Flexible work schedules and location opportunities across Eastern Canada
Full Job Description
We are looking for a Performance and Integration Lead to join our team! Oversee the implementation and optimization of mining technology solutions across assigned sites, acting as the primary customer contact. This role leads field technicians, manages site-level execution, and ensures performance targets are met through proactive support, training, and cross-functional coordination.

Pay Type

Full Time, Permanent

Compensation

$78,705.00 to $98,380.00

The listed base salary is just one component of our total rewards package, and performance-based or discretionary bonuses may be available.

As a Performance and Integration Lead, YOU will experience:

  • Working within one of the safest organizations in the industry where your safety and well-being are our most important priority
  • Working for the best in class equipment dealer and with the premium Caterpillar brand
  • Opportunities to continuously Learn, Grow and Develop with our Toromont team through our internal Training teams that are geared for your success
  • Competitive total rewards including: wages, benefits, and premiums (as eligible)
  • An opportunity for flexible work schedules and opportunities across multiple locations across Eastern Canada


In a typical day, YOU will:

  • Project Manage installations, commissioning, and implementation of MineStar Solutions (hardware/software/calibration/processes) and ensure delivery of scope within timeline and budget. Involve and collaborate with the Caterpillar System Engineering team during Field follow and NPI projects to verify hardware installations, system configurations, documentation and integrity of overall solution is aligned.
  • Serve as Site Performance Manager and primary point of contact with the customer. Escalate and collaborate with Caterpillar teams to resolve software issues and system defects through the case management system and regular meetings. Suggest and/or implement corrective actions; engaging with customer and service teams as necessary.
  • Manage customer communication funnel from the technical support team.
  • Mentor, coach, and train field technicians. Collaborate with internal and external teams to identify training opportunities and provide SME-level training, on-the-job training and other means of knowledge transfer to Toromont Teams (Mining Technology and branches) as well as customers
  • External Customers Scope of customer training requests with KAM involvement
  • Coordinate cross-functional efforts between underground/surface teams.


Must-haves for this role:

  • 3 to 6 years of experience
  • 2-4 years are of team supervision
  • An education background in Engineering (Mechanical, Electrical, Computer, IT, Other)
  • P.Eng/PMP considered an asset


About Toromont Energy Systems

Toromont Energy Systems is a division of Toromont Industries Ltd. that specializes in the sale, rental, and servicing of power systems equipment, including diesel and natural gas engines, generators, and related components. The company serves a variety of industries, including mining, oil and gas, construction, and agriculture, among others. Toromont Energy Systems is headquartered in Concord, Ontario, and has locations throughout Canada.
Learn more about Toromont Energy Systems
Size
100 employees
Industry
Manufacturing & Automotive
Founded
1988
NASDAQ
TIH
* Ladders Estimates

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