Job DescriptionAre you driven by the insurance and financial services industry and eager to contribute to the purpose of a company that aims to help its clients feel confident and secure about their future? As a Performance and Governance Leader, you will play a key role in optimizing governance practices and driving performance, by supporting strategic decision-making and the achievement of organizational objectives.
This position is a great opportunity to showcase your skills and fully realize your potential within a caring and trustworthy company. Here, people and their development are at the heart of our priorities, fostering an environment that encourages collaboration and innovation.
What you'll accomplish with usAs a Performance and Governance Leader, you'll be at the core of our mission. Here are the main responsibilities:
- Lead the budget process and ensure GCX financial oversight, in alignment with business units, the GPMO, SPMO, and the Finance function.
- Ensure alignment of CX initiatives with business lines by collaborating with various governance bodies.
- Manage the portfolio prioritization process and support portfolio management and benefits realization activities.
- Oversee the monitoring and reporting of the project and initiatives portfolio, including the validation of strategic business cases.
- Monitor overall portfolio health (progress, risks, issues) and recommend corrective actions as needed.
- Coordinate management forums and orchestrate the preparation of deliverables for governance committees.
- Plan and align GCX strategic and operational activities with the vision, organizational priorities, and strategic plan.
- Define, track, and evolve key performance indicators (KPIs) and dashboards, while ensuring communication consistency and alignment with corporate stakeholders.
What could accelerate your success in this roleWe're looking for someone who:
- Is known for their impactful leadership, creativity, initiative, and a strong results-oriented mindset.
- Stands out for their ability to adapt to various contexts, facilitate decision-making processes, and act as an influential strategic partner.
- Demonstrates strong analytical capabilities, both qualitative and quantitative.
- Is recognized for their knowledge of Lean systems and strong collaboration skills.
- Holds a bachelor's degree in administration, science, actuarial science, operations management, or a related field.
- Has of 5 years of relevant experience in project coordination, advisory roles, and project portfolio management.
- Advanced proficiency in French and intermediate proficiency in English, as the role involves working with English documentation and collaborating on a weekly basis with English-speaking colleagues through committees and meetings.
Why you'll love working with us- A work environment where learning and development merge with a collective pursuit of excellence.
- A healthy, safe, fair, and inclusive environment where potential can be freely expressed and developed.
- The opportunity to work in a hybrid environment, supported by flexibility and access to inspiring and innovative workspaces.
- Competitive benefits: Flexible group insurance, competitive pension plan, stock purchase plan, vacation and wellness/personal development days, telemedicine, employee and family assistance program, ergonomic furniture program, performance bonus, discounts on iA products, and much more!
Apply now and get ahead of your career, where your talent really belongs! Still unsure about applying?At iA, we believe in potential and value diverse experiences. If this role inspires you, go ahead and apply - your place might be with us, and we want to get to know you!
Location(s)Quebec / 1080, Grande Allee West
Other Possible Location(s)Montreal / 1981 McGill College Avenue
CompanyiA Financial Group
Posting End Date2026-06-18
