PeopleSoft Business Systems Analyst III (HCM) Samaritan's Purse is seeking a
PeopleSoft Business Systems Analyst III to join our
Information Technology department, working on-site in
Boone, NC (or N. Wilkesboro, NC). You can help the ministry improve our enterprise Human Capital Management (HCM) systems every day! As a Business Systems Analyst, you will partner with HR, Payroll, Benefits, Talent Management, and other internal stakeholders to understand business needs, identify process improvements, and design effective PeopleSoft HCM solutions that align with ministry goals. You will lead and participate in requirements-gathering sessions, translate business needs into functional specifications, and collaborate closely with technical teams to deliver PeopleSoft enhancements, integrations, and system improvements. Bring your functional and technical expertise to help support the ministry's mission-critical HCM platform while enabling staff around the world to serve more effectively. Come and use your gifts daily to advance the Gospel!
A day in the life of a Business Systems Analyst: At Samaritans Purse, the Gospel really is the center of all we do! We start each day with a time of devotions and spend time praying for each other, our staff, and volunteers who serve around the globe.
In the role of Business Systems Analyst, you will have the opportunity to:
- Maintain your personal relationship with Jesus Christ and be an effective witness for Him.
- Recommend process/customer service improvements, innovative solutions, policy changes, and/or major variations from established policy, which must be approved by appropriate leadership prior to implementation.
- Perform system maintenance, including assisting in the review, testing, and implementation of business system upgrades or patches. Collaborate with functional and technical staff to coordinate the application of the upgrade or fix. Maintain business systems tables. Document process and results.
- Gather business requirements for system enhancements, and evaluate, document, and communicate them to the appropriate resources needed to complete the work. Develop and execute test plans to validate new enhancements and provide guidance to business owners and subject matter experts to obtain approval to implement the enhancements in the system.
- Utilize interpersonal skills when working with various customers and peers to help accomplish project goals.
- Provide production support, including researching and resolving business systems problems, unexpected results, or process flaws; performing scheduled activities; and recommending solutions or alternative methods to meet requirements.
- Generate reports/queries, including writing, maintenance, and supporting a variety of reports or queries, utilizing appropriate reporting tools. Assist in the development of standard reports for ongoing customer needs. Help maintain data integrity in systems by running queries and analyzing data.
- Participate in projects and process improvements, applying change management experience to drive progress to new levels of quality.
- Take action that is consistent with available facts, constraints, and probable consequences. Use data to help build project plans and ensure adherence to schedule and other specifications.
- Conduct training, including developing user procedures, guidelines, and documentation. Train clients on new processes/functionality. Train new system users.
- Maintain awareness of current trends in various business systems with a focus on product and service development, delivery, and support, and apply key technologies. Examines trends in information systems training, materials, and techniques. Through classes, reading, CBTs, or other mechanisms, continuously increases both business knowledge and systems application/tools knowledge.
- All other duties as assigned.
Learn more about serving with Samaritan's Purse .
Qualifications & Experience :
- Bachelor's degree with a major in Information Technology, Information Systems, or a related field and/or at least four (4) years of experience supporting enterprise business systems; or an equivalent combination of education and experience.
- Strong knowledge of enterprise business systems and business processes, with experience supporting Human Resources, Payroll, Benefits, Talent Management, or related functional areas. Experience with application configuration, testing, deployment, business systems analysis, and the Software Development Life Cycle (SDLC) is preferred.
- Strong ability to analyze business requirements, document solution designs and process flows, collaborate with cross-functional teams, and contribute effectively within high-performing teams that support growing business and service demands.
- 12 credit hours of college-level Biblical Studies (required); if not already completed, an opportunity to meet and complete the requirement is available upon hire.
Job Location: (On-Site) Boone, NC; N. Wilkesboro, NC
Type: Full-Time
Language Requirement: Fluency in English (required)
Benefits: - On-site Medical Clinic (staff and dependents)
- Medical, prescription, dental & vision insurance
- Flexible Spending Account (FSA)
- Long-term and Short-term disability insurance
- Paid Family Medical Leave
- Term Life Insurance
- 401(k) retirement savings plan
- 10 paid holidays
- 12 vacation/personal days
- 10 sick days
