Team/Department Overview

People Operations - Reporting directly to the Manager, Total Rewards & HRIS
About The Role

The People Operations Generalist supports a broad range of employee lifecycle, total rewards, talent, engagement, and performance initiatives across Flock Freight. This role serves as a trusted partner to employees and business leaders, ensuring accurate and compliant processes while delivering an exceptional employee experience. The ideal candidate is highly organized, detail-oriented, discreet, and comfortable managing multiple priorities in a fast-paced environment. They bring strong communication and judgment, proficiency with HR systems and data tools, and a continuous improvement mindset to streamline and strengthen People processes.

This role is ideal for an early-career HR professional who is eager to build hands-on experience in benefits and leave administration, recruiting support, onboarding, compliance, HRIS/data maintenance, and general HR operations.

Core Responsibilities

• Manage all leaves of absence by following the interactive process, including intake, documentation, tracking, follow-up, approval, and implementation.
• Administer leave and accommodation processes in accordance with established policies and applicable federal, state, and local requirements.
• Contribute to the administration of company health and wellness programs, including but not limited to open enrollment tasks, monthly benefits reporting and auditing, and assisting employees with benefit-related questions.
• Collaborate on compensation projects
• Provide recruitment support as needed (e.g., sourcing, candidate communication, scheduling, greeting for interviews)
• Participate in the new hire onboarding process to ensure a seamless and positive experience for new employees.
• Process voluntary terminations and related offboarding tasks.
• Process employment verification requests in a timely and accurate manner.
• Ensure the accuracy and integrity of employee data in our HRIS (UKG) and run reports as needed.
• Provide support for compensation-related reporting and compliance activities, including EEO-1 data reporting.
• Help coordinate HR and wellness programs, employee communications, engagement and training initiatives.
• Build strong partnerships across the People team and with cross-functional partners to ensure effective collaboration.
• Support and lead change management efforts within the organization as needed.
• Assess opportunities and areas of development within the business and make solutions-based recommendations (e.g., policies and procedures, training needs, recognition, wellness programs).
• Maintain employee personnel files and ensure all HR records comply with legal and regulatory requirements.
• Ensure compliance with all applicable state and federal regulations related to HR matters.
• Support special projects such as all-hands materials, company social events, and other People team initiatives.

Qualifications

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• 2-3 years of human resources experience.
• At least 1 year of experience with leave administration.
• Passion for creating a fun, inclusive, and engaging employee experience.
• Ability to handle confidential information with professionalism, discretion, and sound judgment.
• Self-starter who thrives in a fast-paced, evolving environment.
• Strong analytical skills and the ability to interpret data to make informed recommendations.
• Experience using HR technology and AI tools to streamline workflows, improve data quality, and drive process efficiencies.
• Excellent written and verbal communication skills, with the ability to interact effectively with employees at all levels and with third-party vendors.
• Demonstrated ability to manage multiple priorities, meet deadlines, and independently execute established processes while seeking guidance on complex or unfamiliar situations.
• Advanced Excel/Google Sheets skills and experience with HRIS and/or ATS platforms (UKG experience preferred).

CompensationThe base salary range for this position is $75,000 - $90,000 per year. This reflects typical earning potential in this role based on market data and individual factors including skill sets, experience, and geographic location. In addition to salary, full-time employees are eligible for an equity package and competitive benefits that support you and your family as part of your total rewards package at Flock Freight.

Life & Benefits Of The Flock

• Hybrid Work Model: As an organization we value in-office collaboration, working cross-functionally, and winning together. Through scheduled in-office and work from home days, we are able to work more efficiently and collaboratively.
• Medical, Dental & Vision: Generous coverage for employees and dependents. Both HMO and PPO options provided.

We are targeting talent in the San Diego area.