People Operations

Candid Health

$75K — $90K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Early-career professional with 0-3 years of experience in people operations or related field
  • Strong organizational skills with a focus on efficiency and detail
  • Experience in event planning or community engagement
  • Ability to handle sensitive information with discretion
  • Curiosity and a proactive attitude towards learning and problem-solving

Responsibilities

  • Manage daily People Operations tasks and serve as primary contact for employee inquiries
  • Develop and implement scalable systems for onboarding and employee lifecycle processes
  • Lead and execute company-wide employee engagement initiatives and events
  • Collaborate with leaders on culture-building activities and sensitive People matters
  • Continuously seek improvements in operational workflows and employee experiences

Benefits

  • In-person collaboration with teams in New York, San Francisco, and Denver
  • Opportunities for professional growth in a high-impact role
  • Involvement in fun and engaging company culture initiatives
  • Potential for equity as part of the compensation package
  • Flexible roles within a minimally hierarchical organization
Full Job Description
As a People Operations & Community generalist at Candid, you'll work side-by-side with our Head of People and People Operations Lead and partner closely with leaders across the company to help build the systems, culture, and experiences that define life at Candid. Your primary goal is to ensure every employee has an exceptional experience - from the moment they sign their offer through the day they eventually leave. This is a high-growth, high-impact role for someone early in their career excited to take on real ownership and learn how a scaling health tech startup operates from the inside.

What you'll be doing:
  • Own day-to-day People Ops administration and serve as a point of contact for employee-related needs, including employment verifications, onboarding coordination, open enrollment, HR system updates, and core employee lifecycle processes.
  • Help translate complex people processes into scalable systems and automated workflows that drive continuous improvement and enable effective hypergrowth.
  • Lead the strategy and execution of both company-wide employee experience initiatives (offsites and holiday parties) and office-specific engagement programs. This includes coordinating with local social committees to ensure events are planned and executed within budget.
  • Partner closely with our Head of People and People Ops Lead as a trusted, high-discretion right hand on both fun culture-building projects and sensitive People initiatives.

Who you are:
  • Early-career, high-slope operator: excited to start in a hands-on, execution-heavy role with lots of freedom to grow.
  • Community and culture-oriented: you enjoy planning events and bringing people together (e.g., you may have been an RA, in student government, done TFA/teaching, or organized campus/community activities).
  • Exceptionally organized and detail-oriented: have a process mindset and a bias toward making things more efficient as we scale.
  • Passionate in people operations: motivated by improving employee experiences andcare about getting the "everyday details" right because they matter to people.
  • Curious, introspective, and driven: you're reflective about your experiences, comfortable figuring things out, and taking initiative.
  • Highly trustworthy and discreet: you're comfortable handling sensitive information and navigating employee situations thoughtfully.
  • Comfortable with ambiguity at a rapidly scaling startup and excited to grow into larger projects as you ramp.
Location

Candid Health is an in-person team with offices in New York, San Francisco and Denver and employees are expected to be in office 4 days a week.

Pay Transparency

The estimated starting annual salary range for this position is $75,000-$90,000 USD. The listed range is a guideline from Pave data, and the actual base salary may be modified based on factors including job-related skills, experience/qualifications, interview performance, market data, etc. Total compensation for this position may also include equity, sales incentives (for sales roles), and employee benefits. Given Candid Health's funding and size, we heavily value the potential upside from equity in our compensation package. Further note that Candid Health has minimal hierarchy and titles, but has broad ranges of experience represented within roles.

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