CloudKitchens

People Operations Associate

CloudKitchens$114K — $135K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2-5 years in People/HR Operations, Program Management, QA, or Compliance.
  • Experience in rebuilding broken manual processes end to end.
  • Ability to analyze data for compliance gaps and improvement opportunities.
  • Proactive problem-solver with proposed fixes.
  • Quick learner in utilizing HR tools for operational reliability.
  • Experience collaborating across Shared Services, HRIS, Legal, Recruiting, Payroll, and HR Business Partners.

Responsibilities

  • Own and improve employee lifecycle processes from onboarding to offboarding.
  • Lead process improvement projects from planning to launch.
  • Identify and shift work responsibilities as needed for efficiency.
  • Monitor compliance across People Operations and build necessary controls.
  • Manage troubleshooting of People team tools and maintain current SOPs.

Benefits

  • Medical, dental, and vision insurance options including HSA plans.
  • Company-paid life and disability insurance.
  • Voluntary insurance options like accident and critical illness coverage.
  • 401(k) retirement plan.
  • Discretionary vacation days and paid holidays.
Full Job Description
What you'll do
  • Process ownership: Own the design and continuous improvement of employee lifecycle processes (onboarding, offboarding, data changes) end to end. Surface the real problems, such as workarounds, undocumented exceptions, gaps between teams, then design the fix and drive it all the way through. Drive successful enablement and adoption of processes across teams.
  • Project leadership: Lead process improvement projects from problem statement through to launch. Build the plan, coordinate across teams, manage through ambiguity, and execute quickly and with quality.
  • Efficiency & reallocation: Identify where work should live, and make the shift happen. Partner with technical teams to scope automation opportunities and move them from idea to implementation.
  • Compliance & audits: Monitor compliance across People Operations: I-9, BGC/FCRA, employee data integrity. Build the controls, regularly audit what's important, and proactively mitigate risks before they become an issue.
  • Tools & enablement: Manage and troubleshoot People team tools (e.g., Background check tools, I-9, Workday). Keep SOPs current so the team can execute without escalating.


What we're looking for
  • Has 2-5 years in People / HR Operations, Program Management, QA, or Compliance, in roles that required building structure, tracking accuracy, and making things run reliably.
  • Has taken broken, manual processes and rebuilt them end to end - redesign, execution, and adoption.
  • Proactively analyzes data to surface compliance gaps and trends and uses findings to execute on improvement opportunities.
  • Spots problems before they're raised and shows up with a proposed fix, not just an observation.
  • Picks up new tools quickly and uses them to make work more reliable, not just faster.
  • Works comfortably across Shared Services, HRIS, Legal, Recruiting, Payroll, and HR Business Partners, building alignment and scalable processes across teams.
  • Moves quickly without introducing risk or sacrificing quality.

Strong candidates may also have
  • Proficiency in HR tools like Workday, FirstAdvantage, and background check platforms.
  • Familiarity with I-9 regulations, FCRA, or SOC 2 compliance.
  • Experience deploying AI or automation to improve operational workflows.


What else you need to know

This role is based in our San Francisco office. Atoms is a company driven by invention and continuous change - we are constantly reimagining our industries, building new products, and refining how we operate. We do our best work together. That's why all of our office-based teams work onsite, five days a week.

The base salary range for this role is $114,000 - $135,000 per year.

Actual compensation will be determined on an individual basis and may vary depending on experience, skills, and qualifications.

Base salary is just one part of your total rewards package. You may also be eligible for equity awards and an annual performance-based bonus.

Benefits Summary (USA Full-Time Exempt Employees):
  • Medical, dental, and vision insurance (multiple plans, incl. HSA options).
  • Company-paid life and disability insurance (short- and long-term).
  • Voluntary insurance: accident, critical illness, hospital indemnity.
  • Optional supplemental life insurance for self, spouse, and children.
  • Pet insurance discount.
  • 401(k).
  • Health Savings Account (HSA)
  • Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
  • Time Off policies:
    • Discretionary vacation days
    • 8 paid holidays per year
    • Paid sick time
    • Paid Bereavement leave
    • Paid Parental Leave

Benefits are subject to change at the company's discretion.
Atoms accepts applications on an ongoing basis.

Ready to join us as we serve those who serve others?

#LI-Onsite

About CloudKitchens

CloudKitchens is a technology company that provides a platform for restaurants to operate delivery-only kitchens. The company's platform allows restaurants to expand their delivery reach without the need for additional physical locations, while also providing real-time data and analytics to optimize operations. CloudKitchens was founded in 2016 by Travis Kalanick, the co-founder of Uber, and is headquartered in Los Angeles, California.
Learn more about CloudKitchens
Size
1,000 employees
Industry
Founded
2016

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