Google

People Manager, UX Programs and Operations, Payments Platforms

Google$188K — $275K *
Consumer Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent practical experience
  • 10 years of experience managing and scaling UX related programs
  • 3 years of experience managing, coaching, and developing a team
  • Experience with UX disciplines and user-centered development tools and methodologies

Responsibilities

  • Elevate operational excellence in UX teams to build trust and deliver high-impact projects through stakeholder collaboration
  • Define program roadmaps and user-centered goals aligned with long-term objectives
  • Oversee critical efforts for broader or cross-functional projects, programs, and strategies
  • Advocate for the establishment of key UX metrics that drive a culture of user-centered development
  • Manage large, complex programs into an efficient organization

Benefits

  • Health and wellness programs
  • Retirement savings plans
  • Generous paid time off
  • Professional development opportunities
  • Flexible working hours and locations
Full Job Description
info_outline
X Applicants in San Francisco: Qualified applications with arrest or conviction records will be considered for employment in accordance with the San Francisco Fair Chance Ordinance for Employers and the California Fair Chance Act.Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Mountain View, CA, USA; San Francisco, CA, USA.

Minimum qualifications:
  • Bachelor's degree or equivalent practical experience.
  • 10 years of experience managing and scaling UX related programs.
  • 3 years of experience managing, coaching, and developing a team.
  • Experience with UX disciplines and user-centered development tools and methodologies.

Preferred qualifications:
  • Experience with the product development life-cycle.
  • Experience with consumer e-commerce, payments, or subscription businesses.
  • Ability to take ownership of the project life-cycle while effectively self-managing priorities.
  • Ability to communicate complex concepts clearly across different audiences and varying levels of the organization.


About the job

At Google, we "Focus on the user and all else will follow." UX Programs & Operations drives projects by increasing communication, streamlining the UX design process, and fostering a culture of user-centered development. You will join our multi-disciplinary UX team, collaborating with Engineering and Product Management, to create industry-leading products based on user insights.

As a UX Program Manager, you will combine expert project management with a passion for user experience to improve the design of products used by billions. Your role is to plan projects, define milestones, assess risks, create actionable insights, and ensure deadlines are met. You will harmonize the work of various UX disciplines and cross-functional partners to drive team objectives and create innovative experiences.

Whether it is paying online with Autofill, using tap and pay in stores, or using the Google Pay app, the Payments team at Google is focused on making payments simple, seamless, and secure. In addition to consumer payment technologies, the Payments team also powers the money movement between Google and its consumers and businesses.
Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US: $188000 - $275000 (USD) 20% bonus target bonus equity benefits

Learn more about benefits at Google .

Responsibilities
  • Elevate operational excellence in UX teams to build trust and deliver high-impact projects through stakeholder collaboration.
  • Define program roadmaps and user-centered goals aligned with long-term objectives.
  • Oversee critical efforts for broader or cross-functional projects, programs, and strategies.
  • Advocate for the establishment of key UX metrics that drive a culture of user-centered development across a wide range of program work.
  • Manage large, complex programs into an efficient organization.


About Google

Google is a multinational technology company that specializes in Internet-related services and products. These include online advertising technologies, search engine, cloud computing, software, and hardware. Google was founded in 1998 by Larry Page and Sergey Brin while they were Ph.D. students at Stanford University. The company has grown tremendously since then and has become one of the most valuable companies in the world. Google's mission is to organize the world's information and make it universally accessible and useful.
Learn more about Google
Size
156,500 employees
Market Cap
$1,115.4 billion
Industry
Net Income
$40.2 billion
Founded
1998
5 Year Trend
+23.3%
Revenue
$182.5 billion
NASDAQ

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