APEX Analytix, Inc

PEO Benefits Operations Manager

APEX Analytix, Inc$100K — $160K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7+ years operational experience in Tech, Fintech, or Insur-tech companies
  • Proven track record managing large, cross-functional programs
  • Strong analytical skills with experience manipulating large datasets
  • Excellent organizational and time management skills
  • Ability to operate independently with good judgment in ambiguous situations
  • Exceptional written and verbal communication skills
  • Collaborative mindset with a knack for influencing cross-functional teams
  • Alignment with leadership principles, particularly 'Go and See' and 'Are Right, a Lot'

Responsibilities

  • Lead end-to-end program management for PEO Benefits Renewal through cross-functional collaboration
  • Coordinate mid-year risk management processes, including proactive client engagement
  • Develop and scale PEO Benefits processes and workflows with product and customer teams
  • Facilitate operational rhythms such as program reviews and milestone tracking
  • Collaborate with brokers and benefits partners to enhance service for members
  • Partner with Product, Engineering, and Legal teams to improve systems and resolve issues
  • Utilize data for decision-making aimed at optimizing benefits offerings
  • Execute special projects related to managing the PEO customer book

Benefits

  • Competitive salary and equity options
  • Collaborative office work environment requiring in-office presence at least three days a week
  • Opportunity to make a measurable impact in a high-stakes environment.
  • Engagement in high-visibility operational programs with significant consequences for the company.
  • Chance to collaborate with diverse teams across multiple functional areas.
Full Job Description
About the role

Rippling PEO co-employs tens of thousands of worksite employees, and many of our clients join Rippling PEO for its top-notch benefits offerings. As that business scales, so does the complexity of operating it-and the stakes of getting it right.

This is a project management role at the center of two of PEO's highest-visibility operational programs: the annual benefits renewal and the mid-year risk management motion. You'll own these programs end-to-end. That means defining workstreams, driving cross-functional accountability across teams you don't directly manage, surfacing risks proactively, and ensuring on-time delivery across a large, complex stakeholder map that spans Product, Engineering, Account Management, carriers, and brokers. If you're someone who thrives on building operational structure where it doesn't fully exist, managing high-stakes programs in ambiguous environments, and making a measurable impact on financial outcomes-this role is for you.

What you will do

  • Lead the end-to-end program management of our PEO Benefits Renewal, working cross-functionally with our product and customer-facing teams to define workstreams, set milestones, manage cross-functional accountability, surface risks proactively, and ensure on-time delivery
  • Lead the mid-year risk management motion - coordinate monthly risk identification, proactive quoting, client outreach, and engagement to proactively manage risk and optimize outcomes for our 12/1 benefits renewal
  • Develop, document and scale PEO Benefits processes and cross-functional workflows in conjunction with our product and customer-facing teams
  • Facilitate operational rhythms: program reviews, executive readouts, retrospectives, and milestone tracking.
  • Work directly with all Rippling PEO brokers, benefits partners, and key PEO partners to best serve our shared members
  • Partner with our Product, Engineering, and Legal teams to improve systems and resolve issues
  • Use data to drive fact-based decision-making to optimize our PEO benefits offering and plan performance
  • Autonomously execute special projects related to PEO benefits and managing our book of PEO customers
  • Serve as a Rippling PEO benefits expert to support internal and external teams

What you will need

  • A minimum of 7+ years operational experience in a fast-paced Tech, Fintech, and/or Insur-tech company
  • Demonstrated experience leading large, cross-functional programs with multiple concurrent workstreams; a strong project management track record with an ability to drive accountability across teams you don't directly manage
  • Strong analytical skills; proven ability to manipulate and interpret data to produce insights and recommendations across large/diverse datasets; a data-forward approach to all decision-making
  • A resourceful self-starter with excellent organizational and time management skills; comfortable managing many concurrent workstreams and context-switching fluidly under pressure
  • Ability to execute with conviction and good judgment with limited guidance; thrives in ambiguity and adapts quickly
  • Exceptional written and verbal communication skills; ability to easily distill complex topics into concise points and a specific ability to communicate program status, risks, and complex trade-offs clearly and concisely to senior leadership
  • A collaborative,cross-functional mindset and a proven ability to influence and motivate teams across organizational boundaries without direct authority
  • Strong alignment with our leadership principles: in particular Go and See, and Are Right, a Lot.

Additional Information

Rippling highly values having employees working in-office to foster a collaborative work environment and company culture. For office-based employees (employees who live within a defined radius of a Rippling office), Rippling considers working in the office, at least three days a week under current policy, to be an essential function of the employee's role.

This role will receive a competitive salary + benefits + equity. The salary for US-based employees will be aligned with one of the ranges below based on location; see which tier applies to your location here.

A variety of factors are considered when determining someone's compensation-including a candidate's professional background, experience, and location. Final offer amounts may vary from the amounts listed below.

#li-hybrid

The pay range for this role is:

100,000 - 160,000 USD per year (US Tier 1)

90,000 - 150,000 USD per year (US Tier 2)

80,000 - 140,000 USD per year (US Tier 3)

About APEX Analytix, Inc

APEX Analytix is a technology company that provides software and services to help businesses manage their financial operations. The company's products include software for accounts payable automation, fraud detection, and more. APEX Analytix was founded in 1988 and is headquartered in Raleigh, North Carolina.
Learn more about APEX Analytix, Inc
Size
1,000 employees
Industry
Net Income
$20 million
Founded
1988
5 Year Trend
+20%
Revenue
$200 million

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