12+ years of IT experience and 8+ years in hands-on Pega requirement management
PCBA certification with expertise in Pega's Infinity platform
Proficient in using Pega BluePrint for driving requirements and feedback
Experience with Pega Infinity and Smart Dispute framework
Strong skills in JIRA, Pega Testing, and Test Strategy
Good understanding of Payment disputes (Fraud & Non-Fraud for Credit Cards)
Responsibilities
Drive legacy application discovery with business teams
Translate business requirements using Pega's SDA framework
Promote out-of-the-box features while minimizing customizations
Run Show & Tell sessions with clients as needed
Provide user training prior to UAT
Support users in creating business scenarios and quality test data
Define and track user stories with clear acceptance criteria
Benefits
Access to new Pega platforms and Gen AI implementations
Opportunity for greenfield development and learning
Drive project requirements aligned with business objectives
Work with large marquee clients for career growth
End-to-end project responsibilities in a managed environment
Full Job Description
Role description
Job Description
Pega Lead Business Architect (LBA)
Who are we looking for?
The Pega Lead Business Architect (LBA) with good understanding of Smart Dispute framework, is responsible for driving legacy application discovery with business teams to translate the requirements with Pega's SDA framework. Promote OOB features and requirements with alignment of business process with minimum customizations where must.
Technical Skills:
12+ years of overall IT experience & 8+ years of hands-on Pega requirement management with center out approach
PCBA certification with good grip on Pega's Infinity platform and Low Code No Code development
Hands on expertise to use Pega BluePrint to drive requirements, visual feedbacks and refinements.
Working experience with Pega Infinity
Expertise in
JIRA, Pega Scenario Testing, Test Strategy and Data management
Case Management with Smart Dispute Agentic Automation framework and OOB journeys
Define best possible Pega User Experience with Constellation / UI Cosmos with OOB features
Ability to identify dependencies amongst EPICs, Features and User Stories
Crisp and clear way of defining and tracking user stories, Acceptance criteria
Run Show & Tell sessions with Client as needed.
Provide User Trainings before UAT starts
Support users in creating business scenarios, define quality test data as required
Very good domain understanding around Payment disputes (Fraud & Non-Fraud for Credit Cards)
Process Skills:
Agile, Center Out,
Identify and separate system user stories, integration user stories and establish clear dependencies
Ensure requirements are understood and functional defects are minimized on QA environment
Qualification:
Bachelor or Engineering
What's in for you?
You will be provided with New Pega platforms, Gen AI & Agentic implementations, Green field development with ample opportunity to learn and drive projects
You will be responsible for driving the requirements, which match the project goals, timelines and business objectives by setting right expectations across multiple stakeholders.
You will be working with large marquee clients with growth potential for yourself and account for long time to come.
Empowered to work with end-to-end responsibilities and on a managed project than a staff augmentation / individual performer.
About the practice/ Project:
Mphasis has BPM practice along with many other technology practices. You will have exposure to overall Pega forums and other work groups for knowledge sharing opportunities.
