Johns Hopkins Healthcare

PB Revenue Cycle Program Manager-Strategist

Johns Hopkins Healthcare • $100K — $120K *
Middle River, MD 21220In-Person
Healthcare
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's Degree in healthcare administration, business administration, finance, or related field.
  • Substitution of education for experience is allowed (1 year of education for 1 year of experience or vice versa).
  • 7+ years of experience in healthcare revenue cycle management is required.

Responsibilities

  • Lead planning, execution, and management of revenue cycle programs to align with financial goals.
  • Serve as primary strategic liaison for Professional Billing revenue cycle operations with various stakeholders.
  • Facilitate collaboration across clinical, operational, finance, and IT teams to optimize revenue cycle processes.
  • Identify and resolve trends and issues in revenue cycle affecting billing and collections.
  • Analyze and present key performance indicators and executive reports to senior leadership.

Benefits

  • Remote work with preferred candidates from MD, DC, VA, PA, DE, or FL.
  • Opportunities for strategic leadership and cross-functional collaboration.
  • Focus on professional development and continuous improvement in revenue cycle operations.
Full Job Description
This is a remote role- applicants working from MD, DC, VA, PA, DE or FL will be given first consideration.

Job Summary:

The Professional Billing Revenue Cycle Program Manager:
  • Leads the planning, coordination, and execution of professional billing revenue cycle programs to ensure efficient, compliant, and high-performing financial operations across the organization. Serves as the primary liaison of the PB revenue cycle team to designated clinical teams, building and managing strategic relationships with clinic administrators, physicians, and departmental leadership to drive alignment, transparency, and results.
  • Partners cross-functionally with clinical, operational, and finance stakeholders to identify, prioritize, and resolve revenue cycle optimization opportunities, including charge capture improvement, denial reduction, workflow standardization, and system enhancements. Translates complex revenue cycle data into actionable insights, regularly presenting key performance indicators (KPIs), trends, and strategic recommendations to senior leadership and executive forums.
  • Oversees program performance by monitoring operational metrics, regulatory compliance, and financial outcomes, ensuring adherence to payer requirements and organizational standards. Leads structured governance and communication cadences, including senior-level meetings, to drive accountability, escalate systemic issues, and sustain continuous improvement.
  • This role is responsible for advancing revenue cycle performance through strategic program management, stakeholder engagement, and data-driven decision-making, with a focus on optimizing net revenue, reducing cost to collect, and enhancing the overall provider and patient financial experience.

Job Functions:
  • Serves as the primary relationship owner and strategic liaison for Professional Billing (PB) revenue cycle operations, partnering with clinic administrators, physicians, and departmental leadership to drive alignment, resolve issues, and optimize performance.
  • Leads the planning, execution, and ongoing management of revenue cycle programs and initiatives, ensuring alignment with organizational financial goals, operational priorities, and centralized revenue cycle strategies
  • Facilitates cross-functional collaboration across clinical, operational, finance, and IT teams to identify, prioritize, and implement revenue cycle optimization opportunities, including charge capture improvement, denial reduction, workflow redesign, and system enhancements.
  • Owns the identification, tracking, and resolution of revenue cycle issues and trends, coordinating stakeholders to drive timely resolution of root causes impacting billing, collections, and reimbursement.
  • Develops, analyzes, and presents key performance indicators (KPIs), dashboards, and executive-level reports, translating data into actionable insights and strategic recommendations for senior leadership.

Qualifications:
  • Bachelor's Degree in healthcare administration, business administration, finance, or a related field
  • One year of relevant education may be substituted for one year of required work experience or one year of relevant professional-level work experience may be substituted for one year of required education.
  • 7+ years of experience in healthcare revenue cycle management (Required)

About Johns Hopkins Healthcare

Johns Hopkins Healthcare is a healthcare provider that is part of the Johns Hopkins Health System. The company provides a range of healthcare services, including primary care, specialty care, and hospital services. Johns Hopkins Healthcare is committed to providing high-quality, patient-centered care to the communities it serves. The company is known for its innovative approach to healthcare, which includes the use of technology and data to improve patient outcomes.
Learn more about Johns Hopkins Healthcare
Size
10,000 employees
Industry
Healthcare
Net Income
$100 million
Founded
1996
5 Year Trend
+5%
Revenue
$2 billion
* Ladders Estimates

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