Description

Ready to create innovative solutions and best practices?

What you'll do

In this role, you will be an integral part of the Payroll Services team, delivering excellent support and impeccable customer service to over 24,000 internal team members and many more external customers across Canada. Alongside, the larger P&C Operations team, and one of two specialists, you will put your best foot forward by helping -

• Deliver superior team member experiences by providing payroll expertise and guidance to all of our stakeholders.
• Bring a mindset of innovation and continuous improvement by challenging the status quo and implementing process improvements
• Ensure the integrity of our overall data through audits, automation, and a relentless focus on safeguarding the quality of our work

Responsibilities

Reporting to the Payroll Manager, you will bring your A-game by being an:

Expert in your field:

• Scheduling and processing our Production Payroll Runs
• Submitting the bank file to ensure accurate and timely payment to Team members and Board of Directors
• Reconciling net pay and redirecting bank deposits
• Preparing off cycle pay runs in between regular payroll run
• Clearing claims as a result of overpayments
• Printing cheques and couriering or mailing each pay period
• Maintaining accurate, confidential employee records, updating payroll information
• Acting as the primary contact for employee questions regarding pay
• Uploading changes to payroll payments through dataloads
• Other adhoc requests received from business

Engaging Communicator:

• Effectively collaborating with our national team
• Building relationships with the various stakeholders that you support through your deliverables within the P&C Operations team
• Collaborating with leaders to manage escalations and identify efficiency opportunities

Qualifications

What you bring

• Certification: Payroll Compliance Professional (PCP) certification from the National Payroll Institute
• Technical Proficiency: Strong knowledge of payroll software (e.g., SAP, Success Factors) Google sheets and MS Office, particularly Excel
• Competencies: High attention to detail, strong numerical aptitude, and a commitment to confidentiality

Advanced knowledge of English is required because you will most of the time interact in English with external parties (clients, suppliers, candidates, external partners, etc.); interact in English with internal parties (colleagues, internal partners, stakeholders, etc.); and work with IT tools whose interface is only accessible in English as part of this position's main responsibilities given its national scope.

Great-to-haves

• CPM certification with the National Payroll Institute

Salary Range: $57,000-$105,000

Performance Bonus or Sales Incentive Plan: 10%

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. We encourage all qualified candidates to apply, even if the posted salary range doesn't match your expectations. We're open to discussing competitive compensation packages tailored to your experience level and expertise. TELUS offers rewarding benefits, which may vary per job function, such as:

• Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
• Flexibility to work in-office, virtually or a combination of both
• Generous company matched pension and share purchase programs
• Opportunity to give back to communities in which we work, live and serve
• Career growth and learning & development opportunities to develop your skills
• And much more ...

Job Type: This is for a current vacancy

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.