First Hawaiian Bank

Payroll Operations Manager

First Hawaiian Bank$89K — $151K *
Business Services
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in relevant field or equivalent experience
  • 10 years of multi-state payroll operations experience
  • 7 years of people management experience
  • Preferred Certified Payroll Professional (CPP) certification
  • In-depth knowledge of multi-state payroll regulations and tax laws
  • Exceptional knowledge of wage & hour laws and labor auditing standards
  • Experience with financial reporting and payroll accounting

Responsibilities

  • Lead and develop a high-performing payroll team with a focus on growth
  • Oversee payroll operations for union and non-union employees across states
  • Drive continuous process improvements and technology solutions
  • Collaborate with HR, Finance, Legal, and operations to align payroll practices
  • Ensure internal and external audit readiness and compliance excellence

Benefits

  • 401(k) with employer match and profit-sharing plan
  • Paid time off and holidays
  • Comprehensive medical, dental, and vision plans
  • Family formation benefits, including adoption and IVF assistance
  • Up to 16 weeks paid parental leave
  • Transgender inclusive benefits
  • Commuter benefits and pet insurance
  • Learning and advancement opportunities through McKinstry University
Full Job Description
The Opportunity with McKinstry

We are looking for a Payroll Operations Manager to own the high-velocity execution of our weekly construction payroll. Reporting directly to the Director of Payroll, you will have the autonomy to build, refine, and improve the processes required to manage elevated complexity with precision.

This isn't just about managing a cycle, it's about building a scalable framework in a fast-moving, complex environment. We provide dedicated support and funding for continuous education and professional certification to help you succeed.

What You'll Do

Oversee Complex Payroll Operations

Manage weekly payroll processing across multiple states, including union and non-union employees. Ensure compliance with collective bargaining agreements, wage and hour regulations, and jurisdictional requirements.

Drive Process Improvement and Innovation

Identify opportunities to enhance efficiency, strengthen controls, and improve accuracy. Implement technology-driven solutions and scalable processes that align payroll operations with evolving business needs.

Lead and Develop a High-Performing Payroll Team

Drive team performance through coaching, mentorship, and clear expectations. Foster a collaborative, service-oriented culture that emphasizes accountability, accuracy, and continuous development.

Partner Across the Organization

Collaborate closely with HR, Finance, Legal, and operational teams to ensure payroll practices support broader business strategies, compliance requirements, and workforce planning initiatives.

Ensure Compliance and Audit Excellence

Maintain audit readiness through strong controls and documentation. Monitor regulatory changes and ensure compliance with federal, state, and local laws, as well as union contract obligations.

What You Need to Succeed
  • Bachelor's degree in Accounting, Finance, Human Resources, Business Administration, or related field (or equivalent experience)
  • 5+ years of multi-state payroll experience (union payroll experience preferred)
  • 2+ years of people leadership experience
  • Deep knowledge of wage and hour compliance and multi-state payroll regulations
  • Strong understanding of collective bargaining agreements and union payroll rules is highly preferred
  • Experience with large-scale HCM/ERP systems (e.g., Workday, ADP, UKG, Oracle, Microsoft 365)
  • Strong background in payroll accounting, financial reporting, reconciliations, and audit processes
  • Experience driving process improvement and implementing payroll best practices
  • Strong analytical skills to identify trends, issues, and opportunities
  • Current CPP (Certified Payroll Professional) designation preferred; if not currently held, a willingness to obtain certification with company support is required.

PeopleFirst Benefits

When it comes to the basics, we have you covered:
  • Competitive pay
  • 401(k) with employer match and profit-sharing plan
  • Paid time off and holidays
  • Comprehensive medical, prescription, dental, and vision with low or zero deductible options and low out of pocket maximums

People come first at McKinstry, and we go beyond the basic benefits with:
  • Family formation benefits, including adoption and IVF assistance
  • Up to 16 weeks paid parental leave
  • Transgender inclusive benefits
  • Commuter benefits
  • Pet insurance
  • "Building Good" paid community service time
  • Learning and advancement opportunities via McKinstry University
  • McKinstry Moves onsite gyms or reimbursement for remote workers

See benefit plan documents for complete details.

If you're driven by our vision to build a thriving planet together, McKinstry is the place to build your career.

The pay range for this position is $89,010 - $151,300 per year; however, base pay offered may vary depending on job-related knowledge, skills, and experience. A bonus may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered. Base pay information is based on market location.

About First Hawaiian Bank

First Hawaiian Bank is a bank headquartered in Honolulu, Hawaii. The bank was founded in 1858 and is the oldest and largest bank in Hawaii. First Hawaiian Bank offers a range of banking services, including personal and business banking, wealth management, and investment services. The bank has over 50 branches throughout Hawaii, Guam, and Saipan. First Hawaiian Bank is a subsidiary of BNP Paribas, a French multinational bank and financial services company.
Learn more about First Hawaiian Bank
Size
2,000 employees
Market Cap
$3.2 billion
Industry
Net Income
$185.7 million
5 Year Trend
+1.2%
NASDAQ

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