UCLA Health

Patient Service Representative - Ambulatory Float Team (West Los Angeles)

UCLA Health$66K — $95K *
Hospitals & Medical Centers
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Ability to travel to various UCLA Health locations and physically work on-site.
  • Willingness to work various shifts, including weekends, based on operational needs.
  • Understanding of authorization processes and managed care programs.
  • Familiarity with medical terminology.
  • Ability to prioritize responsibilities effectively.
  • Strong interpersonal skills to build relationships with diverse patients and staff.
  • Effective verbal communication skills to explain complex issues clearly.

Responsibilities

  • Assist with patient flow from registration to discharge.
  • Collaborate with clinic teams for smooth operations and exceptional service.
  • Process prior authorizations and manage referrals.
  • Schedule surgeries and manage clinic appointment calendars.
  • Gather necessary information for patient consultations.
  • Provide coverage across multiple practices based on staffing requirements.
  • Support a patient-centric experience across various specialties.

Benefits

  • Opportunity to gain exposure across multiple clinical settings.
  • Flexible work schedule accommodating travels and assignments.
  • Potential for professional growth in a diverse healthcare environment.
  • Engagement in impactful patient care across various specialties.
  • Dynamic work environment with a focus on teamwork and collaboration.
Full Job Description
General Information

Press space or enter keys to toggle section visibility

Work Location: Santa Monica, CA, USA

Onsite or Remote

Fully On-Site

Work Schedule

Varies

Posted Date

09/15/2026

Salary Range: $31.88 - 45.66 Hourly

Employment Type

2 - Staff: Career

Duration

Indefinite

Job #

33209

Primary Duties and Responsibilities

Press space or enter keys to toggle section visibility

About the Role

Ready for a role that offers variety, growth, and the opportunity to make an impact every day? Join UCLA Health's Ambulatory Float Team and support patients across 25+ specialties, including Primary Care, Pediatrics, specialty, and surgical practices. As a Team Assistant, you'll gain exposure to diverse clinical settings while helping deliver an exceptional patient experience across UCLA Health's ambulatory network.

We're looking for a flexible, energetic professional who thrives in a fast-paced environment. You'll support patient flow from registration through discharge, collaborate with clinic teams to ensure smooth operations and outstanding service, process prior authorizations and referrals, complete surgery scheduling tasks, assist in managing physicians' clinic appointments and surgery schedules, and gather necessary information for successful patient consultations. You'll also provide coverage across multiple practices based on staffing needs. If you're adaptable, dependable, patient-focused, and excited to learn and grow across different specialties and locations, we'd love to hear from you.

Travel Requirements

Travel to all UCLA Health Ambulatory Community Clinics throughout Southern California is required, and you must be physically present at assigned worksites. Assignment locations are based on operational needs and are subject to change.

Although travel to all UCLA Health community practices is required, current staffing needs are primarily located in the West Los Angeles region, including:
  • Marina Del Rey
  • Malibu
  • Santa Monica
  • Venice
  • Brentwood
  • Culver City
  • Inglewood
  • Westchester

Salary Range: $31.88 Hourly - $31.88 Hourly

Job Qualifications

Press space or enter keys to toggle section visibility

Required:
  • Ability to travel to various UCLA Health locations and being physically present at the job site
  • Ability to work various days/shifts and occasional weekends; Days and hours may vary depending on assignments.
  • Familiarity and knowledge of authorization process and managed care programs
  • Knowledge of medical terminology
  • Skill in setting priorities which accurately reflect the relative importance of job responsibilities
  • Ability to establish and maintain productive working relationships with Faculty, Staff, Administration, and patients from various social, cultural, and economic backgrounds.
  • Skill in verbal communications to clearly convey complex problems in both formal and informal situations.
  • Ability to interact diplomatically and sympathetically with a patient population in varying degrees of health.
  • Ability to creatively integrate competing demands into a productive working environment.
  • Ability to demonstrate clear knowledge of job responsibilities; skillfully use equipment, software and tools required to do the job; and to work steadily to get job done.


Preferred:
  • Knowledge of major medical insurance plans and types of coverage provided.
  • Working knowledge of CareConnect system to complete on-line transactions, including appointment scheduling, procedure scheduling, encounter registration system, completing referrals, inputting authorizations, hospital lab results and medical reports.


About UCLA Health

UCLA Health is a world-renowned academic medical center located in Los Angeles, California. It comprises four hospitals, including Ronald Reagan UCLA Medical Center, and more than 200 primary and specialty care clinics. UCLA Health is affiliated with the David Geffen School of Medicine at UCLA and is consistently ranked among the top hospitals in the United States. The health system employs over 20,000 people and serves as a major center for patient care, medical education, and research.
Learn more about UCLA Health
Industry

Similar Jobs

More Jobs at UCLA Health

More Hospitals & Medical Centers Jobs

Find similar Patient Service Representative - Ambulatory Float Team (West Los Angeles) jobs: