Salary: 85,000 - 95,000 / year based on experienceOther Forms of Compensation: Flexible Paid Time Off, Benefits, 401K, Training
Pay Grade: 14Job SummaryWe are seeking an experienced
Patient Services Manager to lead our Patient Services team within an acute care hospital in Hartford, CT. This leadership role oversees a team of five supervisors and approximately 120 staff members, supporting an operation that serves around 600 patient meals during each meal period.
Key Responsibilities- Set strategic goals and oversee the delivery of patient food services aligned with clinical direction and the needs of the patient population
- Recruit, lead, coach, train, and develop Patient Services team members to drive operational excellence
- Ensure strict adherence to dietary restrictions and modified diet requirements while supporting patient preferences within prescribed guidelines
- Promote and support initiatives that enhance overall patient satisfaction
- Maintain compliance with all applicable federal, state, and accrediting agency standards, as well as facility policies, including HIPAA and patient rights regulations
- Lead or participate in patient satisfaction initiatives, departmental meetings, and organization-wide Quality Assurance and Performance Improvement (QAPI) programs
Qualifications- Associate degree with at least one (1) year of experience in food services or a related field, or a bachelor's degree in food service management, nutrition, or a related discipline
- Certified Dietary Manager (CDM), Registered Diet Technician (DTR), or Registered Dietitian (RD) credentials preferred
- Minimum of one (1) year of food service management experience, ideally in an acute care environment
- ServSafe® certification preferred
- Proficiency in Microsoft Office applications, electronic medical records (EMR), and diet office systems
Apply to Morrison Healthcare today!Associates at Morrison Healthcare are offered many fantastic benefits. - Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Flexible Time Off
- Paid Parental Leave
- Holiday Time Off (varies by site/state)
- Personal Leave
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_MorrisonHealthcare.pdf
Applications are accepted on an ongoing basis.Req ID: 1540634
Morrison Healthcare
AMY S MILLER
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