Qualifications

• 10+ years in patient access, reimbursement, or case management; 5+ years managing field teams.
• Therapeutic expertise in pharma/biotech/specialty settings; experience in rare disease or ophthalmology preferred.
• Mastery of insurance and reimbursement processes, including benefit verification and prior authorizations.
• Proven ability to scale patient support programs using CRM tools like Salesforce and PowerBI.
• Bachelor's degree; advanced degree or PACS certification preferred.
• Strong leadership and communication skills; bilingual candidates are a plus.

Responsibilities

• Lead and develop a team of Patient Access Liaisons, focusing on performance and high-quality patient support.
• Set strategic direction for the PAL program, aligning patient access initiatives with overarching business objectives.
• Oversee patient engagement efforts to help navigate insurance and treatment access processes.
• Provide expertise in reimbursement, managing processes such as prior authorizations and appeals.
• Manage relationships with HUB and specialty pharmacies for effective patient support and treatment continuity.
• Collaborate cross-functionally with various internal teams and external partners to enhance patient access.
• Ensure compliance with regulatory requirements and maintain accurate documentation.

Benefits

• Opportunities for professional development and career advancement.
• Supportive team environment committed to high-quality patient care.
• Access to cutting-edge technology and resources in patient management.
• Collaboration with diverse internal teams for comprehensive patient support.