WHAT YOU'LL BE DOINGThis Parts & Supplies Manager will develop new prospects and interact with existing customers to increase sales and gross profit of Lennox parts & supplies business.
Duties include, but are not limited to:
- Selects the correct products or assist customers in making product selections based on customers' needs, product specifications, and applicable regulations.
- Facilitates vendor relationships and aftermarket sales training at the local level Negotiates prices and terms of sales and service agreements.
- Ensures high post-sales satisfaction, facilitating positive long-term relationships and high potential for repeat business with customers.
- Will coach and mentor sales representatives on selling HVAC aftermarket parts and supplies.
WHAT DRIVES SUCCESS:Having the right qualifications is only a part of what it takes to be a successful employee. At Lennox we believe in following a set of behaviors and competencies to achieve your full potential. In this position, it is vital that you embody these core competencies:
- Situational Adaptability: You flex your approach and demeanor to suit various scenarios. You successfully shift gears as new developments and competing priorities arise - balancing routine tasks, urgent action items, and long-term projects is second nature for you.
- Decision Quality: You make thoughtful and timely decisions with the best interest of the organization in mind, prioritizing and organizing key deliverables and ensuring stakeholder buy-in.
- Drives Results: You show pride in "getting the job done" with a bias for action, going above and beyond to ensure your responsibilities have been met. During high-pressure moments, you work diligently to meet deadlines and show value in your work.
What We Are Looking ForWHAT WE ARE LOOKING FOR: - Requires a bachelor's degree or an equivalent combination of education and experience.
- Requires at least five years related experience.
- Requires strong abilities with building relationships, listening, persuading, negotiating and managing time.
- Requires knowledge of principles and methods for showing, promoting, and selling products or services. (This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems)
- Knows principles and processes for providing customer service. (This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction)
- Effective at written and verbal communication.
- Requires intermediate industry and product knowledge.
- Must be able to use Microsoft Office and Customer Relationship Management software.
What We OfferCompensation: The total compensation range for this position is $112K-$125K and will be based on the candidate's qualifications, experience, and education. Under the plan, target compensation is anticipated to be 70% base salary and 30% commission. New hires are guaranteed to receive at least the target commission for six months. The competitive compensation plan also includes an uncapped bonus structure based on performance exceeding 100% of the plan across three individual categories. The bonus amount increases as performance surpasses quota, so the potential payout is not fixed and can grow as over-quota achievements increase.
Benefits: Subject to applicable eligibility requirements, the following benefits are offered for this role: tuition reimbursement; medical, dental, and vision insurance; prescription drug coverage; 401(k) retirement plan; short-term disability insurance; 8 weeks paid birthing leave; 2 weeks paid bonding leave; life and long-term disability insurance.
Depending on date of hire, and subject to applicable eligibility requirements, new employees in this role also receive up to: 12 days paid time off, 2 paid well-being days, 1 paid volunteer day, 12 paid holidays, and 3 floating holidays per year.
