A Snapshot of Your Day We are seeking a driven and detail-oriented
Lead, Parts Execution International, to join the Parts Service America team. In this key role, you will lead a dedicated team of 5, manage high-priority international customer accounts, and directly drive operational excellence across core business metrics. The ideal candidate brings a strong background in one or more areas-such as Steam Turbines, International Operations, Manufacturing Production, Planning, Outage Planning, or Project Management-combined with proven leadership and cross-functional influence capabilities.
Salary - $75,000 - $120,000
How You'll Make an Impact • Lead & Drive Performance: Empower and guide the international execution team to achieve key performance indicators (KPIs), including On-Time Delivery (OTD), revenue targets, and Net Promoter Score (NPS) satisfaction metrics.
• Global Collaboration: Build and maintain strong, collaborative relationships across international regions, manufacturing facilities, and global customer accounts.
• Escalation Management: Serve as a primary escalation point during order execution, ensuring rapid problem resolution and maintaining exceptional customer satisfaction.
• Team Development & Mentorship: Foster employee growth and career progression by providing active coaching, professional development opportunities, and continuous feedback.
• Positive Work Culture: Cultivate an inclusive, highly collaborative, and engaging team environment centered on accountability, belonging, and shared success.
What You Bring • Education & Experience: 4-year degree from an accredited institution OR 4+ years of hands-on experience in a customer service, logistics, or operations business environment.
• Industry Expertise: Background in Steam Turbines, Energy, International Operations, or Heavy Manufacturing is highly beneficial.
• Systems Proficiency: Experience working with MRP/ERP systems (SAP System experience strongly preferred). Proficient across Microsoft 365 applications (Excel, Word, Outlook, Teams).
• Leadership & Influence: Proven ability to lead complex operational teams and influence diverse cross-functional partners without direct line management authority.
• Process & Data Orientation: Data-driven mindset with a passion for adopting tech-forward tools and processes. Structured and methodical approach to managing multiple moving dates and target deliverables.
• Communication Skills: Excellent interpersonal and communication skills, with demonstrated success collaborating across diverse departments, geographies, and cultures.
• Travel & Global Readiness: Ability to travel up to 10% domestically and internationally. Must possess or have the ability to obtain a valid passport and required international visas.
Applicants must be legally authorized for employment in the United States without need for current or future employer-sponsored work authorization. Siemens Energy employees with current visa sponsorship may be eligible for internal transfers.
About the Team Our
Transformation of Industry division is decarbonizing the industrial sector. Increasing electrification and efficiency are key and demand for green H2 and derivative fuels will rise. We enable decarbonization of the industrial sector and the transition to sustainable processes, building on a strong industrial customer base, a global network, diverse technologies, and integrated execution capabilities. Candidates want to learn about the divisions they will be joining-the structure, how it works together, and the role it plays in driving Siemens Energy's mission forward.
Rewards - Career growth and development opportunities
- Supportive work culture
- Company paid Health and wellness benefits
- Paid Time Off and paid holidays
- 401K savings plan with company match
- Family building benefits
- Parental leave
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