Parts Business Development ManagerWe are searching for an experienced Parts Business Development Manager at our Columbus PDC facility.
DescriptionThe Parts Business Development Manager is responsible forthe development and expansion of part business in an assigned territory. Theymanage a set area to ensure Hyundai / Genesis dealers adhere to current partspolicies related to ordering, claims and returns. Consulting on FixedOperations - inventory management, wholesale and general sales growth and providinggeneral support for the parts business. The PBDM will ensure dealers are awareof and participate in parts programs, tools, and training as determined byHyundai, Genesis and or Mobis direction.
KEY ACCOUNTABILITIESAssist dealerships with improving business Inventory health utilizing RIM tools, Sales and Return programs, addressing areas that are impacting sales and customer satisfaction
Support dealers parts training compliance and support regions to ensure certification of Part Managers and Counterpersons to achieve HMA program criteria.
Monitor Mobis, Hyundai and Genesis and dealers' performance related to ordering, backorders, on time delivery, claims, and returns to ensure optimal customer satisfaction and sales performance
Acclimate new Part Managers / Counterpersons on Hyundai / Genesis / Mobis systems and (buy/sell, new dealer) on systems and best practices.
Lead communication contact for MPA / HMA / GMA parts teams in the brands' region
Complete ad hoc requests as needed from MPA management.
KEY PERFORMANCE INDICATORSRIM System Net Utilization, % of Inventory for Stock, RO Fill, Aging Inventory reduction improvements
Dealer Satisfaction and Parts Manager Surveys improvement
Wholesale operations and growth
Claims and returns reduction related to best practices
Parts Manager and Parts Counter Training Program compliance
Conduct regularly scheduled consultative dealership contacts
Support new dealership launch and buy sell activities as requested by facing Regional Management
Support local facing PDC to resolve dealer issues and concerns
All other duties as assigned
WORK SCHEDULE/Travel Work schedule/hours Travel
8:00 am - 5:00 pm Extensive overnight travel (over 60%) by land / air
Up to 8 hours / 500 miles a day, driving
Required QualificationsEDUCATIONBachelors Degree is preferred.
EXPERIENCE REQUIREMENTS• Minimum 5 years of retail Parts and Service / distributorprofessional experience including direct experience in the field calling ondealer parts and service departments
• A strong knowledge of dealer FixOps, retail / OEMmanagement, and the automotive wholesale sales / part processes preferred
• Extensive understanding in major Dealer ManagementSystems, (DMS), ERP systems and Inventory Management (RIM)
• Previous experience in an automotive retail is a plus
Certificates, Licenses, Registrations Valid driver's license
Skills Strong Microsoft Excel, PowerPoint and Word
Employment Type - Exempt
Compensation - Annual Salary , $82,680.77 - 122,367.54
Hyundai Mobis Parts America - BenefitsWe offer a competitive benefits package for full-time employees which include:
- Medical, Dental, and Vision
- 401K with employer matching
- Tuition Reimbursement
- Paid Vacation, Paid Sick Days and Paid Holidays
- Company Discounts & more!