Adobe Inc.

Partner Technical Consultant

Adobe Inc.$163K — $236K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience in technical support and API integration
  • Strong proficiency with API testing tools like Postman
  • Excellent communication skills for translating technical terms for non-technical stakeholders
  • Demonstrated ability to manage end-to-end project lifecycles
  • Familiarity with metrics tracking and reporting in a technical context
  • Experience in creating technical documentation and support resources

Responsibilities

  • Serve as the primary technical contact for channel partners using VIPMP APIs
  • Execute and troubleshoot API calls to resolve partner issues swiftly
  • Manage the complete partner integration lifecycle from onboarding to go-live
  • Develop and update technical documentation, including guides and videos
  • Monitor integration health and track feedback from partners for actionable insights
  • Collaborate with internal teams to ensure alignment on technical information
  • Participate in design discussions, representing partner integration perspectives

Benefits

  • Opportunities for professional growth and development
  • Access to advanced resources and tools to perform your job
  • Collaborative work environment with cross-functional teams
  • Potential for long-term incentives through equity awards
  • Flexibility in work arrangements and encouraging work-life balance
Full Job Description
Partner Technical Enablement & Integration Support

  • Serve as the primary technical point of contact for channel partners integrating with VIPMP APIs, fielding questions across sandbox and production environments.


  • Execute and troubleshoot API calls using Postman (or equivalent tooling) to replicate partner issues, perform first-level triage, and unblock integrations quickly.


  • Own the partner integration lifecycle end-to-end-from initial API onboarding through go-live-ensuring each partner achieves a seamless, high-quality integration.


  • Create and maintain updated roadmaps, technical runbooks, FAQs, demo videos & reels, and integration guides that reduce time-to-value for new and existing partners.


  • Help drive AI powered tools with partners to increase speed to adopt APIs and drive Adobe strategy.


  • Train regional VIPMP rep or digital rep


Voice of the Partner - Feedback & Intelligence

  • Act as Adobe's eyes and ears in the partner ecosystem: monitor integration health, surface recurring issues, and identify emerging needs before they become blockers.


  • Translate field observations into actionable requirements and feature requests for the Product and Engineering teams, helping shape the VIPMP roadmap.


  • Track and report on partner adoption metrics, integration velocity, and issue trends to inform leadership decision-making.


Internal Alignment & Cross-Functional Collaboration

  • Bridge Product, Engineering, and Sales by translating technical constraints into business language and vice versa.


  • Support the Head of Global VIP Marketplace in preparing for partner events, executive briefings, and cross-regional alignment sessions.


  • Collaborate with Program Managers on partner enablement materials, training content, and communication rollouts to ensure technical accuracy.


  • Participate in design-level discussions for key initiatives (e.g., Flex Promo, Mid-Term Upgrades, HVD Migration, High Growth) to represent the partner integration perspective.


Growth & Scale

  • Drive API feature adoption across the channel by proactively educating partners on new capabilities and best practices.


  • Identify automation and tooling opportunities to reduce manual triage and accelerate partner onboarding at scale.


  • Contribute to a partner health scoring framework that prioritizes intervention for at-risk integrations.


Expected Pay Range:
Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $147,800 -- $236,400 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.

In California, the pay range for this position is $163,200 - $236,400

At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).

In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.

About Adobe Inc.

The Omniture product suite provides an integrated set of services: advanced web analytics and segmentation (SiteCatalyst, Discover and Data Warehouse), search marketing (SearchCenter), optimization (Advanced Testing and Targeting -- Offermatica and TouchClarity), and the marketing integration platform (Genesis). They also have an iPhone application that allows customers to sign into their Omniture account and view statistics from anywhere.

Adobe Inc. Careers

Join Adobe Inc., a global leader in digital media and digital marketing solutions, and be part of a team that thrives on innovation and creativity. Adobe offers unparalleled job opportunities that propel your career forward in an environment that fosters growth and leadership. Work You’ll Do At Adobe, you will be immersed in an atmosphere of innovative solutions and exceptional leadership, contributing to projects that drastically change the landscape of digital content. Our team at Adobe is dedicated to empowering creatives and enterprises alike through cutting-edge technology and expertise. Transform the World with Your Creativity Adobe’s mission is to change the world through digital experiences. We are looking for professionals who are passionate about creativity, technology, and driving significant market evolution. Join a diverse team that values individuality and the fresh perspectives each member brings. Lead in a Culture of Innovation Adobe Inc. is synonymous with fostering a culture of innovation where your ideas can pave the way for groundbreaking digital solutions. Our leadership is committed to nurturing a dynamic and inclusive workplace that promotes career growth and development. Collaborate with the Best Work alongside a global team of talented professionals who are leaders in their fields. At Adobe, you will enhance your skills through collaboration and be inspired by the creativity and dedication of your teammates. Our networking opportunities within the company are designed to foster connections that lead to lasting professional relationships. Explore Career Opportunities Adobe Inc. offers a range of career paths from software engineering to marketing, customer experience to IT. Explore job opportunities and internships that align with your skills and passions. Adobe is committed to hiring the best talent and providing them with the training, benefits, and support needed to succeed. Innovate and Grow Drive innovation as part of the Adobe team and see firsthand how your work contributes to the company’s success and your personal growth. Engage in projects that push the boundaries of technology and creativity. Future-Proof Your Career Adobe is dedicated to the development of its employees at all stages of their careers. We offer comprehensive training programs, including leadership development and diversity training, to ensure you are equipped for the future. Our benefits package is designed to support the well-being and financial security of our team members and their families. Stay Connected Join Our Team Search open positions that match your skills and interests. We look for driven, curious, creative, and solution-oriented team players. Start your journey with Adobe today by exploring our exciting career and internship opportunities. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Discover the rewarding and exciting opportunities that await at Adobe Inc.
Learn more about Adobe Inc.
Size
25,988 employees
Market Cap
$154.8 billion
Industry
Net Income
$5.2 billion
Founded
1982
5 Year Trend
+21.9%
Revenue
$12.8 billion
NASDAQ

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